Account Manager

3 days ago


Sharjah, Sharjah, United Arab Emirates Delivery Hero Full time
Responsibilities:
  • Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue profitability and market share.

  • Maintain continuous business relationship with clients/ Restaurants.

  • Provide excellent service and support in order to build strong relationship and resolve operational issues between clients/ restaurant and company.

  • Make sure that the menus of the clients are up to date at all times.

  • Optimize the restaurant content (MOA Delivery time).

  • Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.

  • Advertisement sales: Acquiring and maintaining pictures from brand menus branding Talabat stickers at restaurants banners and newsletter.

  • Generating food coupons promotions and vouchers from existing restaurants.

  • Convince clients / restaurants for brand promotion of Talabat pictures.

  • Transmission method optimization: Convincing clients / restaurants to implement track order feature and changing the transmission method to WLA.

  • Convince the restaurant to go for digitalization (Backlinks Splash pages Whitelabel Facebook button).

  • Encourage restaurant to subscribe for the online payment gateway.

  • Coordinate with the restaurant if restaurant is live or active on the Talabat website checking and resolve the reason such as shutting down or stopped delivery.

  • Maintain accurate records of all sales and prospecting activities including:

    • Closed sales

    • Followup activities

    • Sales expense report

    • Increased sales report after placing promotion voucher and coupons

    • Vendor analysis sheet

    • Account management report

Qualifications:

  • Bachelor's degree in any discipline.

  • 2 to 4 years of experience holding the same title or relevant.

  • Able to analyze data and sales statistics and curate a solution.

  • Fluency in Arabic is a MUST.

  • Excellent Communication & Negotiation skills.

  • Customer Oriented.

  • Adaptability & Flexibility.

Additional Information:

  • Working within Talabat means access to the world's leading perks and benefits including:

    • Vibrant dynamic & international workplace.

    • Building the fastest growing largest and most valuable network of online food ordering services in the world and more.

    • Challenging and fulfilling steep learning curve.

    • Opportunity to be a value-adding contributor to this fast-growing global company.

    • Working with diverse cross-cultural teams from over 45 nationalities.

    • Company events cultural and sports events.

    • Comprehensive healthcare.

    • Competitive salary.

Remote Work: No

Employment Type: Full-time

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