Healthcare Operations Coordinator

2 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Healthsoft Middle East Full time

Key Responsibilities and Qualifications

  • We are seeking a highly organized and detail-oriented Project Coordinator to join our team at Healthsoft Middle East. The ideal candidate will have a Bachelor's degree in Business Administration, Management, or a related field.
  • With at least 3 years of experience in a Healthcare Customer Service role, preferably in the UAE, you will be responsible for coordinating with our Provider Engagement team to ensure that our facilities are up-to-date.

Key Activities and Responsibilities

  • Coordinate closely with Provider Engagement to ensure list of facilities required by onboarding to connect are up to date.
  • Make follow up calls for completion of project implementation tasks.
  • Answer inquiries related to participant's onboarding process and requirements.
  • Tracks and follow-ups the completion of connection requirements, including Security Assessments based on the deadlines given.
  • Reports names of non-cooperative facilities to the Provider Engagement Team – at end of deadlines.
  • Maintains and submits report including score, approval status, EMR, contact information, and final summary status.
  • Ensure compliance with Company's policy and other relevant regulations on Information Security.
  • Performs other duties as assigned or required by the job.

Requirements

  • Bachelor's degree in Business Administration, Management, or related field.
  • 3 years of experience in Healthcare Customer Service role.

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