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Healthcare Services Supervisor

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates MEONE MEDICAL CENTER Full time
Job Summary

MEONE MEDICAL CENTER is seeking a highly skilled and experienced Clinical Operations Manager to oversee the day-to-day operations of our clinic. This is a full-time position that requires strong leadership and management skills, as well as a deep understanding of healthcare operations and regulatory requirements.

Key Responsibilities
  • Staff Supervision and Management: Supervise and manage a team of clinic staff, including medical assistants, receptionists, and other support staff, to ensure smooth operation of the clinic.
  • Scheduling and Duty Assignment: Schedule and assign duties to clinic staff, ensuring adequate coverage and efficient workflow.
  • Performance Evaluation and Development: Monitor and evaluate staff performance, providing feedback, coaching, and training as needed to ensure staff are meeting performance expectations.
  • Patient Scheduling and Coordination: Coordinate patient appointments, including scheduling, registration, and follow-up care, to ensure seamless patient experience.
  • Record Management and Compliance: Oversee the management of patient records, ensuring accuracy, confidentiality, and compliance with regulatory requirements.
  • Inventory Management: Manage inventory and supplies for the clinic, ordering supplies as needed and maintaining appropriate levels.
  • Regulatory Compliance: Ensure compliance with clinic policies and procedures, as well as regulatory requirements related to healthcare delivery.
  • Collaboration and Communication: Collaborate with other healthcare professionals, including physicians, nurses, and administrative staff, to coordinate patient care and services.
  • Quality Improvement: Participate in quality improvement initiatives to enhance patient care and operational efficiency.
  • Patient Relations: Handle patient inquiries, complaints, and concerns in a timely and professional manner, resolving issues as needed.
Requirements
  • Strong leadership and management skills
  • Deep understanding of healthcare operations and regulatory requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required; associate's or bachelor's degree preferred