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Guest Relations Liaison

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Cinemacity Full time

Cinemacity is seeking a highly skilled and detail-oriented Guest Relations Liaison to join our team. As a key member of our medical office staff, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our guests.

Key Responsibilities:
  1. Front Desk Operations: Greet patients and visitors, manage appointments, and maintain accurate records.
  2. Communication and Coordination: Notify providers of patients' arrival, ensure timely scheduling, and facilitate smooth communication between patients, providers, and staff.
  3. Administrative Support: Maintain patient accounts, update personal and financial information, and process payments.
  4. Inventory Management: Monitor and maintain office supplies, equipment, and inventory levels to ensure a well-stocked and efficient work environment.
  5. Confidentiality and Compliance: Protect patient confidentiality and maintain compliance with all relevant laws and regulations.
  6. Team Collaboration: Contribute to a positive and productive team environment by sharing knowledge, expertise, and ideas.
  7. Exam Room Support: Escort patients to exam rooms, take vital signs, and document patient information in their records.
  8. Pre-Appointment Preparation: Ensure all necessary reports, labs, and information are available in patients' medical records prior to their appointment.
  9. Exam Room Preparation: Prepare treatment rooms for patient examinations, assist physicians and physician assistants, and maintain a clean and safe environment.
  10. Supply Management: Maintain a well-stocked exam room with adequate medical supplies, instruments, and equipment.

Requirements: 2 years of medical office experience required.