Operations Officer

4 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Talent Pal Full time

The Arab Monetary Fund is seeking to recruit a Technical Assistance Operations Officer for its Technical Assistance division.

About the Arab Monetary Fund (AMF)

The Arab Monetary Fund is a regional Arab financial institution founded in 1976, aiming to strengthen its member countries' economic, financial, and monetary stability (22 countries). It also aims to lay the monetary foundations for Arab economic integration and promote economic development in Arab countries.

To achieve these objectives, the AMF provides short-term and medium-term credit facilities to member states to assist in supporting external sector stability and financing their overall balance of payments deficits. The AMF also contributes to building capacity through training programs, technical assistance, and several technical working groups covering monetary, fiscal, financial, and statistical issues among other topics.

About the Technical Assistance Division

The Technical Assistance unit is one of four units within the Capacity Development and Innovation Department. It leads and coordinates all AMF TAs programs, peer-to-peer learning, and special thematic initiatives and manages and mobilizes the necessary resources to support capacity development activities. The unit provides demand-driven and tailor-made technical assistance to help member countries formulate and implement appropriate economic policy, build effective economic institutions, and functional capacities, and shape national thematic initiatives and strategies for wider economic stability and sustainable growth objectives with the ultimate goal of creating an enabling environment that facilitates change over extended time horizons.

Job Purpose:

The Technical Assistance Operations Officer will work under the supervision of the division chief. The selected candidate will support the administration of the work plans and the day-to-day TA unit activities, including budgeting, operations, reporting, and dissemination. The job involves frequent interaction with other AMF departments and units, government officials, consultants, and external organizations.

Accountability and Key Responsibilities

The Technical Assistance Operations Officer's duties and accountabilities include but are not limited to the following:

  • Conducts day-to-day activities in line with stipulated policies and procedures.
  • Develops and maintains, in close collaboration with the IT team, the AMF's consultants database and ensures easy access to it by the technical assistance team.
  • Leads the development and monitoring of the unit's annual work plan and budget, including providing administrative and operational accounting services.
  • Ensures that operational activities are executed within the allotted budget and timelines, identifies issues, collects data, establishes facts, and draws valid conclusions as required.
  • Manages, maintains, and improves the unit's administrative record management system in line with AMF policies and procedures.
  • Follows activities and deliverables and ensures the timely collection and analysis of the data required to track performance against the unit's logical framework indicators and checks that the appropriateness of the indicators is reviewed periodically.
  • Works closely with the unit chief and an external consultant to develop a robust monitoring and evaluation (M&E) system.
  • Coordinates inputs to periodic reports for senior management and board meetings and delivers presentations to internal performance review meetings as required.
  • Builds and maintains strong relationships with both existing and new subcontractors and suppliers and liaises with the other AMF's internal departments and units (legal, finance, support service, procurement, etc.) for a smooth and quick turnaround of operations.
  • Organizes and coordinates the unit's events internally and externally, including regular unit team meetings to follow up on operational updates, issues, and ideas.
  • Engages closely with AMF's IT team and provides updates on technical assistance and partnership activities for the AMF website.
  • Engages closely with the internal communication team and assures the quality and consistency of all unit's products and services, including documents, publications, and promotional material.
  • Acts as the unit's focal point for risk management, ensures that administrative issues and identified risks are handled and resolved accurately and quickly, and the unit's policies, procedures, and risk register are up to date.
  • Contributes to identifying improvements to the unit's policies and implements procedures and controls covering all areas of activity to fulfill all relevant procedural requirements while delivering high-quality and cost-effective results.
  • Contributes to the identification of opportunities for continuous improvement of systems, processes, and practices, considering leading practices, improvement of business processes, cost reduction, and productivity improvement.
  • Other duties and responsibilities as assigned by the unit chief from time to time.

Qualifications and Experience Required

  • A master's degree from a reputable university with a distinguished academic record in business administration or related fields is required.
  • A minimum of 7 years of relevant experience with some technical knowledge in public finance, financial sector development, and public digital infrastructure.
  • Strong organizational skills associated with excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills.
  • Good analytical skills and technical competence in the area of the unit's objectives.
  • Advanced skills in project cycle activities and good knowledge and understanding of the activities, policies, and procedures of multilateral and bilateral financial institutions. Prior work in similar organizations is an advantage.
  • Advanced knowledge of business operations management software, data analytics, and programming applications.
  • Excellent communication and writing skills in Arabic and English, including the ability to prepare reports and analyses, make presentations, and routine correspondence. French as a third language is a solid advantage.
  • Ability to create and maintain good working relationships with officials in member countries as well as with international financial institutions, partners, and facilitate contacts and meetings with them and other stakeholders.

The AMF offers competitive terms of service in accordance with the applicable employment policy, which includes tax-free salary, housing allowance, furniture allowance, air ticket allowance, education allowance, and defined life and medical insurance.

Only shortlisted candidates will be contacted.

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