Hotel Rooms Division Director

2 weeks ago


Dubai, Dubai, United Arab Emirates Kempinski Hotel Mall of the Emirates Full time
Director of Rooms Job Description

The Director of Rooms is a key member of the hotel's leadership team, responsible for ensuring the smooth and efficient operation of the Rooms Division. This includes overseeing the Front Office, Housekeeping, Laundry, Spa, and Recreation departments, ensuring they meet the hotel's standards and brand expectations.

Key Responsibilities:
  • Strategic Planning: Participate in the development and preparation of the hotel's strategic plan, aligning with the brand's overall vision.
  • Budgeting and Revenue Management: Prepare and monitor the Rooms Division budget, ensuring revenue maximization and profit optimization.
  • Labour Cost Control: Oversee labour costs, ensuring they are within budget limits and occupancy variances are managed to maximize productivity.
  • Operational Management: Manage all operational tasks, delegating and following up to ensure quality and efficiency.
  • Communication and Collaboration: Ensure clear communication with other department heads, fostering a collaborative environment to achieve common goals.
  • Employee Development: Create career development plans for employees, identifying talent and high potentials for growth and advancement.
  • Quality and Safety: Conduct daily walk-throughs to ensure quality standards and cleanliness, and communicate safety procedures to staff.
  • Guest Experience: Maintain a high visibility with guests, ensuring a positive experience and addressing any concerns.
  • Pre-Opening Tasks: Participate in pre-opening tasks and responsibilities as required.

The Director of Rooms will be responsible for maintaining a high level of service quality, ensuring the hotel meets its brand standards, and driving revenue growth. If you are a motivated and experienced hospitality professional looking for a challenging role, please apply.



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