Hotel Rooms Director

4 days ago


Dubai, Dubai, United Arab Emirates Kempinski Hotel Mall of the Emirates Full time
Director of Rooms Job Description

The Director of Rooms is a key member of the hotel management team, responsible for ensuring the smooth and efficient operation of the Rooms Division. This includes overseeing the Front Office, Housekeeping, Laundry, Spa, and Recreation departments, ensuring they meet the brand's standards and the hotel's specific requirements.

Key Responsibilities:
  • Develop and implement the hotel's strategic plan for Rooms Division, aligning with the overall hotel strategy.
  • Prepare and manage the Rooms Division budget, monitoring revenues and controlling costs to maximize profitability.
  • Oversee the duty roster for sub-departments, ensuring quality and efficiency while minimizing personnel costs.
  • Collaborate with Revenue Management and Sales to optimize room occupancy, rates, and profits.
  • Implement and evaluate procedures and policies to improve organizational efficiency and guest satisfaction.
  • Ensure clear communication with all department heads and line staff, promoting a positive and productive work environment.
  • Develop and implement career development plans for employees, focusing on talent development and succession planning.
  • Conduct regular departmental meetings and communicate management strategy and targets to department heads and line staff.
  • Ensure compliance with safety regulations and maintain a high level of guest satisfaction through regular walk-throughs and quality checks.

The successful candidate will be a seasoned hotel professional with a strong background in Rooms Division management. They will possess excellent leadership and communication skills, with the ability to motivate and develop a high-performing team. If you are a dynamic and results-driven individual looking for a challenging role in a prestigious hotel, please apply.



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