Front Office Professional

6 days ago


Dubai, Dubai, United Arab Emirates RMC Asia Full time
Job Overview
RMC Asia, a leading provider of cultural exchange programs, is seeking a motivated individual to fill the role of Contractual Position in Front Office at Accor Hotels in the United Arab Emirates. This opportunity allows participants to work in a global hotel environment, discover exciting cultural experiences, and enjoy the cosmopolitan hub of Dubai.

About the Role
This position involves greeting guests, ensuring their welcome, and handling inquiries with professionalism. The ideal candidate will efficiently manage check-ins, check-outs, room assignments, and related administrative duties. They will also be responsible for handling reservations, processing payments securely, and providing information on hotel services, amenities, and local attractions.

Key Responsibilities
  1. Greet and ensure guests feel welcomed upon arrival, attending to special guests like VIPs and handling inquiries.
  2. Efficiently manage check-ins, check-outs, room assignments, and related administrative duties.
  3. Handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions.
  4. Assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints.
  5. Coordinate with other departments to fulfill guest requests and ensure satisfaction throughout their stay.

Program Benefits
The successful candidate will receive accommodation, visa sponsorship, a monthly allowance, 2-3 on-duty meals per day, local transportation, uniform with laundry service, medical insurance, arrival support, recruitment opportunity by the host, an unforgettable educational travel experience, and additional benefits provided by the host.

General Requirements
To be considered for this role, applicants must be between 22 and 39 years old, have a minimum of 12 months of related experience, possess good customer service and communication skills, and relevant educational background.

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