Restaurant Operations Manager
13 hours ago
The Restaurant Operations Manager is a vital role at Occidental Sharjah Grand, responsible for ensuring seamless day-to-day operations in our outlets. As a key member of our management team, you will be involved in implementing the business plan and driving revenue growth.
Key Responsibilities:- Purchasing and Receiving Procedures: You will oversee the efficient management of purchasing and receiving procedures to ensure timely delivery of supplies and materials.
- Food and Beverage Hygiene Audit: Conduct regular audits to maintain high standards of food safety and hygiene in our kitchens and dining areas.
- Staff Training and Development: Design and deliver comprehensive training programs to enhance staff performance and skills, with a focus on customer service excellence.
- Performance Assessment and Management: Regularly evaluate staff performance, identifying areas for improvement and providing constructive feedback to drive growth and development.
- Innovation and Compliance: Contribute to innovation processes within your scope of work, ensuring compliance with legislative and regulatory requirements.
- Change Leadership: Lead teams to implement change initiatives, fostering a culture of adaptability and continuous improvement.
- Business Continuity Planning: Develop and implement robust business continuity plans to mitigate risks and ensure minimal disruption to our operations.
- Equipment Maintenance: Oversee the maintenance of outlet equipment to prevent downtime and ensure optimal performance.
- Customer Experience: Drive improvements in the online customer experience, leveraging data and insights to inform strategic decisions.
- Financial Management: Monitor income and expenses, ensuring alignment with budget targets and making recommendations for cost savings and optimization.
We are seeking an experienced Restaurant Operations Manager with a minimum of 1-2 years' experience in a similar role. If you have a passion for delivering exceptional results, leading high-performing teams, and driving business growth, we encourage you to apply. Please submit your CV to us.
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