Housing Operations Manager

3 weeks ago


Sharjah, Sharjah, United Arab Emirates American University of Sharjah Full time
Housing Operations Manager

As a Housing Operations Manager at the American University of Sharjah, you will play a vital role in ensuring the smooth operation of our residential facilities. Your primary responsibility will be to oversee the daily activities of our residential students, ensuring their safety and well-being. You will work closely with Complex Managers, Residential Hall Coordinators, and other units on campus to create a strong and supportive community. Your duties will include:

  • Ensuring students check in before curfew and addressing any needs they may have at night.
  • Working with the Residential Life team to create a welcoming environment for our students.
  • Overseeing the safety and security of our residential students, in collaboration with the Residential Life Resource Officers and Complex Managers.
  • Managing student conduct issues, in accordance with our residential policies and student handbook.
  • Playing an active role in move-in and move-out procedures, including assignments, charges, transfers, and cancellations.
  • Welcoming students and handling check-in, meet and greet, and providing support to the SRLD staff.
  • Handling administrative requests and correspondence, such as curfew management, access cards, and maintaining student records using our housing management system.
  • Ensuring students understand the rules, regulations, facilities, and services available to them through direct communication and flyers/posters.
  • Referencing students to the proper resources on campus, including university healthcare, student counseling, and academic support centers.
  • Assisting in fire drills and other requests from security and emergency management.


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