IT Support Specialist
13 hours ago
We are seeking a highly skilled IT Support Specialist to join our team at Caliberly.
Key Responsibilities:
- Technical Assistance and Troubleshooting: Provide prompt and effective technical assistance and troubleshooting on hardware/software issues, ensuring minimal disruption to our operations.
- Network Device Maintenance: Perform regular check-ups or inspections of networking devices, AV infrastructure, and other IT/AV related peripherals to ensure optimal performance and efficiency.
- Printer Management and Setup: Ensure proper configuration and management of printers, as well as setup of scanning devices, to meet the needs of our users.
- Device Installation and Configuration: Set up Apple devices, including laptops, iPads, mobile phones, and Apple TVs, as well as AV systems and peripherals, to support our users' needs.
- System Security and Maintenance: Implement advanced knowledge of database maintenance and system security to protect our IT infrastructure from potential threats.
- Technical Innovation and Training: Stay up-to-date with the latest technical innovation and trends in IT support, and provide training to end-users to ensure they have the necessary skills to use our systems effectively.
Requirements:
- Education: Diploma/Degree in computer science, information technology, or similar field.
- Experience: Minimum 2-5 years of experience as an IT support specialist.
- Skills and Qualifications: In-depth knowledge of computer hardware, software, and networks; ability to determine IT needs and train end-users; experience in documenting processes and monitoring performance metrics.
Salary and Benefits:
We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, as well as a comprehensive benefits package, including health insurance, retirement plan, and paid time off. We also provide opportunities for professional development and growth within the company.
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