Senior Performance Engineer
1 week ago
About the Role:
Asterix Communications is seeking a highly skilled Senior Performance Engineer - Telecom Services to lead our team of performance engineers in ensuring smooth network operations for business continuity and service availability. As a key member of our technology team, you will be responsible for managing network, service, and subscriber level KPIs monitoring, reporting, and analytics in all telecom domains.
Key Responsibilities:
- Lead a team of performance engineers in monitoring, reporting, and analytics of network, service, and subscriber level KPIs in all telecom domains.
- Develop and implement automation of performance tasks and procedures to reduce manual work and improve effectiveness.
- Design and communicate performance dashboards to report internal operational KPIs such as incidents handling, time to resolve outages, tasks delivery success rates, etc.
- Analyze gathered data for performance anomalies/exceptions and provide recommendations for performance improvement.
- Collaborate with Business Intelligence and customer analytics team to share, validate, and verify data.
- Represent the technology team in TRA consultations and provide network performance related TRA requirements to the regulation team.
- Perform new network nodes acceptance and KPIs verifications prior to boarding and handover to operations.
Requirements:
- Bachelor of Science in Electrical, Electronics, or Telecommunication Engineering.
- Leadership and management certifications.
- Minimum 10 years of experience in a role in Telecom industry, with involvement in Telecom Services Performance.
- Advanced understanding of all telecom domains.
- Advanced understanding of data analysis, visualization, machine learning modeling, and artificial intelligence applications.
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