Front Office Receptionist

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Nehalhotel Full time

Job Summary:

Nehalhotel is seeking a highly skilled and experienced Front Office Receptionist to join our team. As a Front Office Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities:

  1. Guest Services: Welcoming guests and checking their details against their bookings, allocating guests their rooms and providing keys, and responding to requests for help and information.
  2. Administrative Tasks: Completing administrative tasks such as filing and photocopying, preparing room bills, and ensuring prompt payments.
  3. Concierge Services: Providing concierge services, such as booking theater tickets, arranging travel, and providing information about local amenities and attractions.
  4. Front Desk Operations: Answering phones from prospective customers and guests, taking messages and delivering them, and checking guests out, taking payments, and returning deposits.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in a front office or customer service role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in administrative tasks.

What We Offer:

  • Competitive Salary: AED 1,800.00 per month.
  • Opportunities for Growth: Nehalhotel offers opportunities for career advancement and professional growth.


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