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Guest Services Attendant

3 months ago


Ajman, Ajman, United Arab Emirates Accor Full time

Position Overview
As a vital member of our hospitality team, you will be responsible for ensuring a seamless experience for our guests by managing their luggage and providing exceptional service throughout their stay.

Key Responsibilities

  • Ensure the prompt delivery of guests' belongings, messages, and other items within the premises.
  • Provide a personalized orientation of the guest's accommodations in a warm, professional, and engaging manner.
  • Share insights regarding available hotel services, facilities, local attractions, and entertainment options.
  • Maintain a welcoming presence in the lobby, acting as a representative of the hotel brand and delivering outstanding service to all guests.

Qualifications

  • 1-2 years of experience in a similar capacity within a luxury hotel environment.
  • Excellent interpersonal skills and adept problem-solving abilities.
  • Proficiency in English; knowledge of additional languages is advantageous.