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Sales Operations Coordinator

2 months ago

Dubai, Dubai, United Arab Emirates Talent Pal Full time

About Talent Pal

Talent Pal is a global talent management company that specializes in connecting top talent with leading businesses across various industries. Our mission is to empower individuals to achieve their career goals and help organizations succeed through strategic talent acquisition and management.

Job Summary

The Sales Operations Coordinator will play a critical role in supporting the sales team by managing sales processes, facilitating communication between sales executives, sales management, category management, and marketing teams. This role requires strong organizational skills, attention to detail, and the ability to analyze data to drive business decisions.

Key Responsibilities

  • Manage and analyze sales data to identify trends and opportunities for growth
  • Assist the sales team with daily operations, including scheduling, filing important documents, and communicating relevant information
  • Prepare and follow up on sales quotations made for clients
  • Handle processing of orders, checks, and inquiries from clients
  • Maintain and update customer databases and sales records
  • Address customer complaints and ensure effective resolution
  • Follow up with clients to ensure satisfaction and ongoing business
  • Communicate and coordinate with internal departments to ensure seamless operations
  • Provide information about products, prices, availability, and delivery schedules
  • Manage and schedule meetings, appointments, and travel arrangements for the sales team
  • Handle administrative duties such as filing, copying, and managing correspondence
  • Support the sales team with any additional tasks as required

Requirements

  • Strong Excel skills with the ability to manage and analyze data efficiently
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong attention to detail and ability to maintain accurate records
  • Ability to build strong relationships with internal stakeholders and clients