Hotel Room Attendant

1 week ago


Dubai, Dubai, United Arab Emirates Accor Full time

Job Summary

We are seeking a highly motivated and detail-oriented Hotel Room Attendant to join our team at Accor. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and service in our guest rooms and public areas.

Key Responsibilities

  • Clean and Service Guest Rooms
    • Thoroughly clean and prepare guest rooms, bathrooms, and public areas to meet the highest standards of cleanliness and quality.
    • Restock amenities and supplies as needed.
  • Inspect and Report Maintenance Needs
    • Conduct regular inspections of guest rooms and public areas to identify any maintenance or repair needs.
    • Report any issues to the Housekeeping Supervisor in a timely and professional manner.
  • Provide Exceptional Guest Service
    • Greet guests warmly and professionally, ensuring a positive first impression.
    • Address guest requests and inquiries promptly and courteously, providing solutions and alternatives when necessary.
  • Adhere to Health and Safety Regulations
    • Follow all health and safety protocols, including the proper handling and storage of cleaning chemicals.
    • Report any safety concerns or incidents to the Housekeeping Supervisor immediately.
  • Support Hotel Operations
    • Collaborate with other departments, such as Front Desk and Food and Beverage, to ensure seamless guest service.
    • Participate in ongoing training and development to enhance skills and knowledge.

Requirements

  • Experience
    • Minimum 1-2 years' experience in a similar role in a 5-star hotel.
  • Skills and Qualifications
    • Attention to detail and strong organizational skills.
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Flexibility to take on various shifts and adapt to changing priorities.


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