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Housekeeping Room Attendant

2 months ago

Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Limited Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Room Attendant to join our team at Mandarin Oriental Hotel Group Limited. As a key member of our hotel operations team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction in our rooms and public areas.

Key Responsibilities
  • Guest Room Cleaning and Maintenance
    • Clean and maintain guest rooms to the highest standards, including dusting, vacuuming, and sanitizing surfaces and fixtures.
    • Restock amenities and linens as needed.
    • Ensure all guest rooms are completed with correct status marked at the end of the day.
  • Housekeeping Operations
    • Organize supply closets and work areas to maintain efficient standards.
    • Return lost articles to the Lost and Found and adhere to Lost and Found policy.
    • Adhere to the Do Not Disturb policy.
  • Team Collaboration
    • Work collaboratively with other housekeeping team members to ensure seamless service delivery.
    • Communicate effectively with colleagues and management to resolve any issues or concerns.
  • Quality and Compliance
    • Ensure all work is completed to the highest standards of quality and safety.
    • Comply with all hotel policies and procedures, including those related to health and safety, security, and guest confidentiality.
Requirements
  • Minimum 1 year experience working in a similar role in a 5-star hotel environment.
  • Ability to speak additional languages such as Arabic, French, Spanish, Russian, or Italian is an advantage.
  • Strong attention to detail and ability to work independently.
  • Excellent communication and teamwork skills.
  • Ability to lift and move heavy objects as required.