Sales Consultant

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates ALFAHIM Full time
Job Description

Job Title: Field Sales Consultant

Job Summary:

We are seeking a highly motivated and experienced Field Sales Consultant to join our team at AlfaHim. As a Field Sales Consultant, you will be responsible for achieving sales targets by promoting genuine parts and current EM Aftersales offers and campaigns. You will conduct field visits, understand customer requirements, and assess their current situation to establish product need and availability.

Key Responsibilities:

  • Meet and exceed sales targets by actively promoting genuine parts and current EM Aftersales offers and campaigns.
  • Conduct field visits to understand customer requirements and assess their current situation to establish product need and availability.
  • Collect payments as per set deadlines to ensure timely payment and minimize customer credit.
  • Expand and strengthen customer base by maintaining a healthy relationship with existing customers through best CRM practices.
  • Approach new customers in the assigned territory/segment and follow up on leads provided by the line manager.
  • Conduct market activities, including promotional activities, full product coverage, and promote new products.
  • Build and maintain strong customer relationships to identify customer requirements and assess potential to increase parts sales.
  • Ensure customer satisfaction as per our Customer Satisfaction Index (CSI) guidelines.
  • Assist in resolving technical issues by coordinating between the customer and CV Aftersales.
  • Monitor market trends and update customer database with vehicle population, type, age, and utilization of trucks.
  • Monitor main parts competitors in the market and update management on prevailing trends and pricing.
  • Prepare and submit reports such as weekly plans, activity, and results reports related to issue resolution to the line manager and management review.

Requirements:

  • Diploma in Engineering or equivalent.
  • Bachelor's degree in Electrical, Mechanical Engineering, or equivalent preferred.
  • Minimum 4 years of experience in Sales within the automotive industry, preferably from Mercedes Benz.

Working with Us:

As a Field Sales Consultant at AlfaHim, you will be working closely with the Aftersales team, Parts team, and fleet customers/part resellers to sell passenger cars parts.



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