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Clinical Administrator
1 week ago
Skills Hub Recruitment Solutions is a leading healthcare facility dedicated to providing high-quality medical services to our community.
Job DescriptionThe ideal candidate should have a background in clinic operations, excellent communication skills, and the ability to provide a welcoming and efficient experience for patients. While proficiency in Arabic is not mandatory, basic knowledge of the language will be an advantage as you will be working in a reputable airline clinic where communication with both local and international patients is key.
Key Responsibilities:- Patient Reception:
Greet patients and visitors warmly, offering a compassionate and professional atmosphere.
Check-in patients and collect necessary information accurately.
Schedule appointments and manage the appointment calendar efficiently.
Upselling products from Para-pharma. - Phone Management:
Answer phone calls promptly and direct inquiries to the appropriate department.
Confirm and remind patients of upcoming appointments. - Administrative Support:
Assist with administrative tasks such as patient record management and data entry.
Coordinate with medical staff to ensure smooth patient flow. - Insurance Verification:
Verify patient insurance information and eligibility.
Assist patients with insurance-related inquiries.
Knowledge on JAWDA KPIs. - Medical Billing:
Support the processing of patient invoices and the collection of payments.
Ensure accurate documentation of billing information. - Patient Assistance:
Address patient queries and provide information regarding clinic services.
Maintain a helpful and informative atmosphere for patients. - Health and Safety Compliance:
Follow clinic protocols to ensure the safety and well-being of patients and staff.
Adhere to confidentiality guidelines concerning patient information. - Collaboration with Medical Staff:
Coordinate with medical professionals to facilitate smooth clinic operations.
Communicate effectively with doctors, nurses, and other healthcare staff.
