Clinic Manager

7 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Royal Health Group, LLC Full time
Roles and responsibilities

A ClinicManager is responsible for overseeing the day-to-dayoperations of a medical clinic, ensuring that the facility runsefficiently and provides high-quality care to patients. They managestaff, handle administrative tasks, and ensure compliance withhealthcare regulations. A clinic manager acts as a liaison betweenpatients, healthcare providers, and administrative teams, ensuringthat both the clinical and operational aspects of the clinicfunction smoothly.

Key Skills for aClinicManager

  1. Leadershipand ManagementSkills

    • Strongleadership abilities to manage a diverse team of healthcareprofessionals, including physicians, nurses, administrative staff,and technicians.
    • Ability to motivate and guidestaff to ensure that patient care is delivered effectively andefficiently.
    • Conflict resolution anddecision-making skills to address staff issues, patient complaints,and operationalchallenges.
  2. HealthcareAdministration

    • Knowledgeof healthcare policies, procedures, and regulations (e.g., HIPAA,OSHA, accreditation standards).
    • Experience withbudget management ,financial reporting , andresource allocation to ensure that theclinic operates within its financialmeans.
    • Proficiency in managing scheduling,patient flow, and clinic operations to maximize efficiency andminimize waittimes.
  3. HumanResourceManagement

    • Ability torecruit ,train , andretain qualifiedstaff.
    • Managing performance, conductingevaluations, and providing training opportunities for staffdevelopment.
    • Knowledge of labor laws andregulations to ensure compliance in hiring, compensation, andemployeerelations.
  4. PatientCare andSatisfaction

    • Focus onensuring that patients receive excellent care, have their needs metpromptly, and are satisfied with their clinicexperience.
    • Handling patient complaints andconcerns in a professional and timely manner to maintain a positiveclinic environment.
    • Overseeing patient intake,processing insurance information, and ensuring accurate patientrecords.
  5. RegulatoryCompliance

    • Ensuringthat the clinic meets all local, state, and federal regulationsrelated to healthcare services.
    • Managingaccreditation processes and ensuringthat the clinic meets the standards set by regulatory bodies, suchas the JointCommission .
    • Overseeing healthand safety protocols to minimize risks to patients andstaff.
  6. TechnologyProficiency

    • Proficiencywith electronic health record (EHR) systems to ensure proper documentation and patient recordmanagement.
    • Familiarity with practicemanagement software for scheduling, billing, and insuranceprocessing.
    • Ability to implement and maintainclinic technologies that improve efficiency, such as telemedicineplatforms, patient portals, and other digitaltools.
  7. FinancialManagement

    • Managing theclinic's budget, overseeing billing and codingprocedures, and ensuring timely payment for servicesrendered.
    • Working with insurancecompanies and third-partypayers to ensure proper reimbursement forservices.
    • Monitoring clinic revenue andexpenses, identifying areas for cost savings, and optimizing clinicprofitability.
  8. Communicationand InterpersonalSkills

    • Strong writtenand verbal communication skills to effectively communicate withstaff, patients, healthcare providers, andvendors.
    • Ability to foster a positive clinicenvironment through effective communication and teamcollaboration.
    • Diplomacy and professionalismwhen interacting with patients, staff, and externalstakeholders.
  9. Problem-Solvingand CriticalThinking

    • Ability toquickly identify operational issues and develop effectivesolutions.
    • Managing patient flow, staffshortages, equipment malfunctions, or any other challenges that mayarise in theclinic.
  10. Marketingand CommunityEngagement

    • Developingand implementing marketing strategies to attract new patients andretain existing ones.
    • Building relationshipswith the local community, referral sources, and other healthcareproviders.
    • Overseeing patient education andoutreach programs to promote the clinic's services andhealth initiatives.
Desired candidate profile

The clinic manager oversees thedaily Administrative & Clinical operations at ourfacility.

The duties include implementingprocedures to optimize patient care, managing the budget, and trainstaffmembers.

Responsibilities

  • Liaising with healthcareprofessionals and patients about treatmentplans.
  • Overseeing clinic operations and staffduties.
  • Keeping medical professionals informedabout healthcare administered at theclinic.
  • Managing the clinic's budget,billing system, and inventory.
  • Ordering stockand supplies for the clinic.
  • Overseeing thepurchasing, maintenance, and repair of clinicequipment.
  • Developing procedures to deliveroptimal patient care.
  • Performing the hiring,training, and performance evaluation of staffmembers.
  • Managing internal and externalcommunications and answering queries about the clinic.

Requirements

  • Bachelor's degree inhealthcare administration, health services administration, orsimilar.
  • Master's degree in a relatedfield preferred.
  • Experience in managing ahealthcare facility or clinic.
  • Ability tosupervise and motivate clinic staff to perform their dutiesefficiently.
  • Exceptional organizational skillsto ensure that quality services areprovided.
Key Skills
General Medicine,ClinicalDevelopment,medical compliance
Employment Type: Full-time
Department / FunctionalArea: Medical Practice
Experience: years
Gender: Male
Vacancy: 1

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