Patient Relations Officer Clinic Receptionist

4 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Skills Hub Recruitment Solutions Full time

SkillsHub RecruitmentSolutions is a leading healthcare facility dedicatedto providing highquality medical services to our community. We arecurrently seeking a female Clinic Receptionist with immediateavailability to join our team. The ideal candidate should have abackground in clinic operations excellent communication skills andthe ability to provide a welcoming and efficient experience forpatients. While proficiency in Arabic is not mandatory basicknowledge of the language will be an advantage as you will beworking in a reputed airline clinic where communication with bothlocal and international patients is key.

KeyResponsibilities:

  • PatientReception:
    Greet patients and visitorswarmly offering a compassionate and professionalatmosphere.
    Checkin patients and collect necessaryinformation accurately.
    Schedule appointments and managethe appointment calendar efficiently.
    Upselling productsfrom Parapharma.
  • PhoneManagement:
    Answer phone calls promptly anddirect inquiries to the appropriate department.
    Confirmand remind patients of upcomingappointments.
  • AdministrativeSupport:
    Assist with administrative taskssuch as patient record management and dataentry.
    Coordinate with medical staff to ensure smoothpatient flow.
  • InsuranceVerification:
    Verify patient insuranceinformation and eligibility.
    Assist patients withinsurancerelated inquiries.
    Knowledge on JAWDAKPIs.
  • MedicalBilling:
    Support the processing of patientinvoices and the collection of payments.
    Ensure accuratedocumentation of billinginformation.
  • PatientAssistance:
    Address patient queries andprovide information regarding clinic services.
    Maintain ahelpful and informative atmosphere forpatients.
  • Health and SafetyCompliance:
    Follow clinic protocols toensure the safety and wellbeing of patients andstaff.
    Adhere to confidentiality guidelines concerningpatientinformation.
  • Collaboration withMedical Staff:
    Coordinate with medicalprofessionals to facilitate smooth clinicoperations.
    Communicate effectively with doctors nursesand other healthcare staff.

Qualifications andRequirements:

  • Europeanfemale national.
  • Immediate availability foremployment.
  • Previous experience as areceptionist in a clinic setting isessential.
  • Familiarity with medical terminologyand clinic procedures.
  • Excellent communicationskills in both English and Arabic (basic knowledge of Arabic ispreferred).
  • Experience using clinic managementsoftware is an advantage.
  • Ability to handlepatient inquiries and concerns with empathy andprofessionalism.
  • Has good knowledgeon using Healthcare Software.

Weinvite qualified candidates to apply and become part of a dynamichealthcare team committed to delivering excellent patient care in areputable airline clinic.

Key Skills
English,Academics,Creative,Domestic,Games,ITSales
Employment Type : FullTime
Vacancy: 1

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