Patient Relations Officer Clinic Receptionist
4 weeks ago
SkillsHub RecruitmentSolutions is a leading healthcare facility dedicatedto providing highquality medical services to our community. We arecurrently seeking a female Clinic Receptionist with immediateavailability to join our team. The ideal candidate should have abackground in clinic operations excellent communication skills andthe ability to provide a welcoming and efficient experience forpatients. While proficiency in Arabic is not mandatory basicknowledge of the language will be an advantage as you will beworking in a reputed airline clinic where communication with bothlocal and international patients is key.
KeyResponsibilities:
- PatientReception:
Greet patients and visitorswarmly offering a compassionate and professionalatmosphere.
Checkin patients and collect necessaryinformation accurately.
Schedule appointments and managethe appointment calendar efficiently.
Upselling productsfrom Parapharma. - PhoneManagement:
Answer phone calls promptly anddirect inquiries to the appropriate department.
Confirmand remind patients of upcomingappointments. - AdministrativeSupport:
Assist with administrative taskssuch as patient record management and dataentry.
Coordinate with medical staff to ensure smoothpatient flow. - InsuranceVerification:
Verify patient insuranceinformation and eligibility.
Assist patients withinsurancerelated inquiries.
Knowledge on JAWDAKPIs. - MedicalBilling:
Support the processing of patientinvoices and the collection of payments.
Ensure accuratedocumentation of billinginformation. - PatientAssistance:
Address patient queries andprovide information regarding clinic services.
Maintain ahelpful and informative atmosphere forpatients. - Health and SafetyCompliance:
Follow clinic protocols toensure the safety and wellbeing of patients andstaff.
Adhere to confidentiality guidelines concerningpatientinformation. - Collaboration withMedical Staff:
Coordinate with medicalprofessionals to facilitate smooth clinicoperations.
Communicate effectively with doctors nursesand other healthcare staff.
Qualifications andRequirements:
- Europeanfemale national.
- Immediate availability foremployment.
- Previous experience as areceptionist in a clinic setting isessential.
- Familiarity with medical terminologyand clinic procedures.
- Excellent communicationskills in both English and Arabic (basic knowledge of Arabic ispreferred).
- Experience using clinic managementsoftware is an advantage.
- Ability to handlepatient inquiries and concerns with empathy andprofessionalism.
- Has good knowledgeon using Healthcare Software.
Weinvite qualified candidates to apply and become part of a dynamichealthcare team committed to delivering excellent patient care in areputable airline clinic.
Key SkillsEnglish,Academics,Creative,Domestic,Games,ITSales
Employment Type : FullTime
Vacancy: 1
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