Customer Experience Liaison
1 month ago
We are seeking a highly skilled Customer Experience Specialist to join our team at Agoda Sharjah. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across various touchpoints.
Key Accountabilities:- Customer Experience Tracking: Monitor and analyze customer interactions across online and offline channels to identify areas for improvement.
- Collaboration and Communication: Work closely with IT developers, production, marketing, and sales teams to enhance customer services and brand awareness.
- Strategy Alignment: Align customer experience strategies with marketing initiatives to drive business growth.
- Customer Feedback and Analysis: Analyze customer feedback on product ranges and new releases to inform product development and improvement.
- Reporting and Documentation: Prepare reports and document processes to ensure seamless customer experience delivery.
- Industry Knowledge: Stay up-to-date with industry trends and new CRM technologies to drive customer experience innovation.
- Technical Skills: Develop and maintain technical skills to perform product tests, evaluate after-sales and support services, and facilitate improvements.
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Customer Experience Liaison
4 days ago
Sharjah, Sharjah, United Arab Emirates Agoda sharjah Full timeKey Responsibilities:Monitor customer interactions across various touchpoints to identify areas for improvement.Collaborate with cross-functional teams to develop and implement customer-centric strategies.Align customer experience initiatives with marketing objectives to enhance brand awareness.Proactively address customer needs and concerns to maintain...
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Customer Service Liaison
3 days ago
Sharjah, Sharjah, United Arab Emirates client of talentmate sharjah Full timeKey Responsibilities:Customer Interaction: Engage with customers through various channels, providing prompt and professional responses to their queries and concerns.Issue Escalation: Identify and escalate critical issues to management, ensuring timely resolution and minimizing customer dissatisfaction.Collaboration and Communication: Liaise with colleagues...
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Customer Service Liaison
4 days ago
Sharjah, Sharjah, United Arab Emirates Acube Developments dubai Full timeKey Responsibilities:Handling a high volume of customer calls and resolving issues efficiently.Maintaining a positive and professional attitude while dealing with customer complaints.Utilizing effective listening skills to understand customer needs and provide solutions.Collaborating with a team of customer service representatives to achieve excellent...
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Customer Support Liaison
14 hours ago
Sharjah, Sharjah, United Arab Emirates crystal Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Crystal. This role requires fluency in both English and Arabic, as well as strong communication skills in both languages.Key Responsibilities:Effective communication with customers in English and Arabic.Proficiency in writing and reading in both...
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Customer Experience Specialist
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Agoda sharjah Full timeKey Responsibilities:We are seeking a highly skilled Customer Experience Specialist to join our team at Agoda Sharjah. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across various touchpoints.Key Accountabilities:Customer Experience Tracking: Monitor and analyze customer experiences...
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Customer Experience Specialist
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Agoda sharjah Full timeKey Responsibilities:As a Customer Experience Specialist at Agoda Sharjah, you will be responsible for tracking customer experiences across various channels, devices, and touchpoints. This involves collaborating with IT developers, production, marketing, and sales teams to enhance customer services and brand awareness.Key Performance Indicators:Align...
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Guest Experience Manager
4 days ago
Sharjah, Sharjah, United Arab Emirates holiday inn dubai Full timeKey Responsibilities:Ensuring a seamless check-in and check-out process for guests, ensuring they are escorted to their rooms efficiently.Responding to guest requests and complaints in a professional and polite manner to guarantee customer satisfaction.Implementing procedures to enhance services and attract more customers.Training staff on professional...
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Customer Experience Director
14 hours ago
Sharjah, Sharjah, United Arab Emirates Talent Higher Full timeCustomer Experience Manager Job DescriptionTalent Higher is seeking a highly skilled Customer Experience Manager to lead our customer service department. The ideal candidate will have excellent leadership and strategic planning skills, with the ability to develop and implement effective customer service strategies.Key ResponsibilitiesDevelop and implement...
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Customer Experience Director
1 month ago
Sharjah, Sharjah, United Arab Emirates Talent Higher Full timeCustomer Experience ManagerTalent Higher is seeking a highly skilled and experienced Customer Experience Manager to lead our customer service department. The ideal candidate will have a proven track record of developing and implementing strategic plans to improve customer service operations, enhance customer satisfaction, and meet business objectives.Key...
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Customer Experience Director
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Talent Higher Full timeCustomer Experience ManagerTalent Higher is seeking a highly skilled and experienced Customer Experience Manager to lead our customer service department. The ideal candidate will have a proven track record of developing and implementing strategic plans to improve customer service operations, enhance customer satisfaction, and meet business objectives.Key...
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Customer Experience Director
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Talent Higher Full timeCustomer Experience ManagerTalent Higher is seeking a seasoned professional to lead our Customer Service department. As a Customer Experience Manager, you will be responsible for developing and implementing strategic plans to improve customer service operations, enhance customer satisfaction, and meet business objectives.Key Responsibilities:Team Leadership:...
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Guest Experience Manager
4 weeks ago
Sharjah, Sharjah, United Arab Emirates holiday inn dubai Full timeKey Responsibilities:As a Guest Experience Leader at Holiday Inn Dubai, you will be responsible for ensuring a seamless and enjoyable experience for our guests. This includes:Smooth Check-in and Check-out Process: Escort guests to their rooms, respond to requests and complaints in a professional manner, and implement procedures to improve services.Guest...
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Hotel Liaison
3 weeks ago
Sharjah, Sharjah, United Arab Emirates accor Full timeKey Responsibilities:As a key member of the Talent Higher team, the Concierge will be responsible for delivering exceptional client experiences.Key Tasks:Reservation Management: Make timely and professional reservations at local establishments, ensuring seamless experiences for our clients.Exchange and Return Services: Process exchanges and returns in a...
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Senior Customer Experience Manager
14 hours ago
Sharjah, Sharjah, United Arab Emirates Ic Solutions Full timeThe role of the Customer Service Operations Lead is to oversee the day-to-day operations in the customer service department. This involves supervising a team, responding to customer service issues, and creating effective customer service procedures and policies.Responsibilities:Supervising Day-to-Day Operations: Oversee the day-to-day operations in the...
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Customer Service Representative
1 month ago
Sharjah, Sharjah, United Arab Emirates Marriott International, Inc sharjah Full timeKey Responsibilities:As a Reservations Agent at Marriott International, Inc sharjah, you will be responsible for ensuring a seamless check-in and check-out process for our guests. This includes escorting guests to their rooms and responding to their requests and complaints in a professional and polite manner.Additional Responsibilities:Implementing...
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Procurement Liaison
3 days ago
Sharjah, Sharjah, United Arab Emirates WATER SEAL INSULATION CONT.CO Full timePurchase Assistant Role at WATER SEAL INSULATION CONT.COWe are seeking a highly organized and detail-oriented Purchase Assistant to join our team at WATER SEAL INSULATION CONT.CO. The successful candidate will be responsible for organizing trips to merchandising events, making travel arrangements, attending meetings with vendors, taking minutes, arranging...
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Customer Service Representative
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Al Shifa Al Khaleeji Medical Center Full timeJob SummaryWe are seeking a highly skilled and professional Customer Service Representative to join our team at Al Shifa Al Khaleeji Medical Center. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our medical staff.Key ResponsibilitiesGreeting and Attending to Patients:...
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Sales and Marketing Liaison
1 month ago
Sharjah, Sharjah, United Arab Emirates The Act Hotel Full timeJob Title: Sales Marketing CoordinatorAt The Act Hotel, we are seeking a highly skilled Sales Marketing Coordinator to join our team. This role will be responsible for providing support to our sales team by generating leads, maintaining customer databases, and assisting in the preparation of sales presentations and proposals.Key Responsibilities:Generate...
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IT Support Specialist
1 month ago
Sharjah, Sharjah, United Arab Emirates Shams Customer Servicing LLC Full time{"h3": "Job Summary"} The IT Support Engineer at Shams Customer Servicing LLC is responsible for maintaining the company's computer networks, providing technical support, and ensuring the smooth operation of the entire system. To monitor and maintain the company's computer systems, install and configure hardware and software, diagnose and troubleshoot...
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Customer Service Representative
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Al Shifa Al Khaleeji Medical Center Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Al Shifa Al Khaleeji Medical Center. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our medical staff.Key ResponsibilitiesPatient Communication: Greet and attend...