Front Desk Coordinator
2 weeks ago
Key Responsibilities:
- Greeting and Welcoming: Provide a warm and professional welcome to clients and visitors, setting the tone for a positive experience.
- Call Management: Efficiently manage incoming calls, directing them to the appropriate department or individual as needed.
- Product and Service Information: Offer accurate and up-to-date information about Headway's products and services, as well as company policies.
- Scheduling and Calendar Management: Schedule appointments and maintain meeting room calendars, ensuring seamless coordination.
- Administrative Support: Assist with various administrative tasks, including filing, data entry, and photocopying, to maintain a smooth workflow.
- Issue Resolution: Promptly and professionally handle inquiries and resolve issues, providing excellent customer service.
- Reception Area Maintenance: Maintain a tidy and organized reception area, reflecting positively on Headway's image.
About Headway: As a leading organization, Headway values exceptional customer service and a professional work environment. Our team members are dedicated to delivering outstanding results and exceeding expectations.
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