Merchant Sales Representative

1 week ago


Dubai, Dubai, United Arab Emirates Transguard Workforce Solutions Full time
Job Summary

Transguard Workforce Solutions is a leading provider of innovative HR solutions in the UAE, with a decade of experience in the region. We are currently seeking a highly skilled Merchant Sales Specialist to join our team and contribute to our client's success.

Key Responsibilities
  • Collaborate with the Merchant Relationship Manager to boost company acceptance across assigned territories through market surveys, lead generation, and conversion efforts.
  • Achieve monthly and annual merchant signing and DBV targets for both point-of-sale and online merchants.
  • Increase card acceptance in the assigned territory.
  • Conduct onsite market surveys and approach potential merchants for signing.
  • Convert non-accepting merchants to Accept.
  • Drive DBV volumes through prompt activation of new merchants.
  • Plan and execute a daily/weekly schedule for territory visits.
  • Educate SE staff on card acceptance procedures and fraud prevention.
  • Review monthly signing and DBV reports.
  • Identify and resolve operational issues with merchants.
  • Address objections related to discount rates and payment speed, and sign hold-outs.
  • Recommend merchants for marketing campaigns and advise on account cancellations.
Requirements
  • Minimum 2-3 years of experience in merchant acquiring or sales.
  • Strong presentation, people management, and interpersonal skills.
  • Solid product knowledge for effective card promotion and sales.
  • In-depth understanding of the geographical area and key businesses.
  • Awareness of competitive activities.
  • Proficiency in online systems.
  • Persuasive skills to address and overcome merchant objections.
  • Bachelor's degree in a related field.
  • Arabic preferred.
  • Valid UAE Driver's license.
What We Offer

The role requires a high degree of initiative and professionalism. The incumbent is expected to represent the company with a professional appearance and align with strategic objectives.



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