NIO House Sales Manager
3 weeks ago
Key Responsibilities:
- Recruitment and Induction: Identify and onboard sales personnel capable of operating effectively in a NIO House environment, ensuring they adhere to established processes.
- Sales Process Management: Oversee the training and implementation of sales processes within the NIO House environment, focusing on achieving pre-determined KPI targets.
- Performance Management: Continuously monitor and manage team performance based on agreed KPI metrics, addressing HR issues, wage signoffs, and appraisals.
- Forecasting and Reporting: Develop NIO House sales forecasts by estimating total vehicle sales and establish management information flow based on agreed KPIs.
- Team Collaboration: Meet with NIO House Fellows to plan and implement objectives for achieving sales and gross profits.
- Inventory Management: Implement standards for displaying and merchandising new and used vehicles, and manage the optimal inventory of vehicles by validating pricing appraisals and managing stock order levels.
- Customer Satisfaction: Manage customer complaints and ensure an exceptionally high level of customer satisfaction is obtained.
- Brand Development: Provide brand-specific training and development of sales and support personnel to drive sales and performance KPIs of the NIO House and the NIO Brand.
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