ECommerce Solutions Analyst

4 weeks ago


Dubai, Dubai, United Arab Emirates Insight Global Full time

ROLE OVERVIEW:

Insight Global is looking for a proficient Business Analyst to enhance our client's digital commerce initiatives. As an integral part of the Business Analyst team, your contributions will be vital in optimizing our Customer Experience Platforms, particularly in the realm of eCommerce and related digital solutions aimed at sales and supplier interactions.

KEY RESPONSIBILITIES:

  • Analyze, articulate, and document digital strategies that aim to boost eCommerce revenue, enhance online customer interaction, and improve overall customer satisfaction.
  • Develop, review, and refine functional, technical, and user documentation in a structured, clear, and concise format to support ongoing development and reuse.
  • Collaborate effectively with global data teams and digital production units across various regions to ensure a superior digital customer experience.


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