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Business Solutions Analyst
2 months ago
We are seeking a highly skilled Business Solutions Analyst to join our team at CHALHOUB Group. As a key member of our Logistics and Fulfilment team, you will play a critical role in shaping the future of our logistics and fulfilment strategies.
Key Responsibilities- Logistics and Fulfilment Strategy: Develop and implement logistics and fulfilment strategies that drive business value and optimize supply chain operations.
- Technology Roadmap: Collaborate with the Logistics & Fulfilment Technology Lead to shape the future technology and solution roadmap for Logistics & Fulfilment.
- Business Requirements: Translate business requirements into technology requirements and recommend new capabilities/enhancements to be added to the backlog.
- Solution Delivery: Ensure that logistics solution requirements are defined, groomed, and planned effectively for DevSecOps delivery management.
- Vendor Management: Actively manage the operational activity of external vendors and delivery partners supporting solution design/build activity.
- Project Management: Manage the on-budget delivery of solution delivery efforts through close tracking of budget and forecast spend, pro-actively recommending opportunities to maximize the ROI of project budgets.
- Risk Management: Pro-actively manage and mitigate delivery risks, ensuring prompt escalation and resolution.
- Service Transition: Ensure the successful management of the service transition process from project to business-as-usual.
- Education: Degree educated, with 8-10 years postgraduate work experience working with Supply Chain and Logistics-related solutions, preferably in a business-facing IT/Digital role.
- Experience: Deep understanding of how Regional and Global Logistics networks operate both for B2B and D2C eCommerce and how technology can support optimization and improvement.
- Technical Skills: Demonstrated experience in implementing systems such as Transport Visibility, Carrier Management, Transport Management, eCommerce fulfilment solutions.
- Regional Experience: Experience and appreciation for the Middle East would be preferable but not essential.
- Complex Solution Delivery: Experience delivering and managing complex solutions (multi-platform, multi-technology, 3rd parties) end-to-end (e.g., solution integration, data management, and effective cutover and release strategies).
- Integration Technologies: Experience working with modern integration technologies is preferable (e.g., a good understanding of API design patterns and frameworks, microservices, API gateways, API security, etc.).
- Lean-Agile Methodologies: Awareness and understanding of Lean-Agile project management and solution development methodologies and frameworks (e.g., DevOps and SAFe).
- Large Organisations: Experience in large regional/global organisations using in-sourced and out-sourced IT service providers.
