Junior Business Solutions Analyst

4 weeks ago


Dubai, Dubai, United Arab Emirates CHALHOUB Group Full time
Role Overview

As a Junior Business Solutions Analyst at CHALHOUB Group, you will play a pivotal role in enhancing our Logistics and Fulfilment operations through technology-driven solutions.

Key Responsibilities
  • Comprehend Logistics & Fulfilment Strategies: Develop a thorough understanding of the logistics and fulfilment strategies, including the expected outcomes and deliverables that technology must achieve.
  • Collaborate on Technology Roadmap: Partner with the Logistics & Fulfilment Technology Lead to define the future technology roadmap, identifying enhancements that can deliver significant business value.
  • Translate Business Needs: Assist in converting business requirements into technology specifications, recommending new capabilities and enhancements for the project backlog.
  • Define Solution Requirements: Ensure that logistics solution requirements are clearly defined, groomed, and effectively planned for DevSecOps delivery management.
  • Vendor Management: Actively oversee the operational activities of external vendors and delivery partners involved in solution design and build activities.
  • Budget Management: Manage the delivery of solutions within budget, closely tracking expenditures and proactively identifying opportunities to maximize ROI.
  • Risk Mitigation: Proactively identify and manage delivery risks, ensuring timely escalation and resolution of issues.
  • Service Transition Management: Ensure a smooth transition of services from project phase to business-as-usual operations.
  • Collaboration for Quality Assurance: Work closely with service teams to ensure product issues are addressed within agreed Service Level Agreements (SLAs) and collaborate to enhance product quality.
Qualifications
  • Degree in a relevant field with 8-10 years of post-graduate experience in Supply Chain and Logistics solutions, ideally in a business-facing IT/Digital role.
  • In-depth knowledge of Regional and Global Logistics networks for both B2B and D2C eCommerce, and how technology can drive optimization.
  • Proven experience in implementing systems such as Transport Visibility, Carrier Management, and eCommerce fulfilment solutions.
  • Familiarity with the Middle East market is advantageous but not mandatory.
  • Experience in delivering and managing complex, multi-platform solutions from end-to-end.
  • Knowledge of modern integration technologies, including API design patterns and frameworks.
  • Understanding of Lean-Agile project management methodologies such as DevOps and SAFe.
  • Experience in large regional or global organizations utilizing both in-sourced and out-sourced IT service providers.


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