Client Relationship Manager

3 days ago


Dubai, Dubai, United Arab Emirates Marsh & McLennan Companies, Inc. Full time
About the Role

We are seeking a highly skilled Client Relationship Manager to join our team at Marsh & McLennan Companies, Inc. in Dubai, United Arab Emirates.

Key Responsibilities
  • Oversee the complete cycle for Marsh Trade Credit Clients, ensuring timely and efficient service delivery.
  • Handle day-to-day service requirements and assist with Sales operational tasks to support business development.
  • Servicing Trade Credit Accounts, including Marsh global & regional clients, and taking ownership of delivering a healthy and stable client servicing portfolio.
  • Ensure the highest level of customer satisfaction and client retention as per Marsh global standards.
  • Agree and set renewal client service protocols and rolling risk management strategy with client servicing team and clients.
What We Expect
  • Present clients' requirements to Insurance markets to structure a robust and competitive trade credit program suiting clients' business requirements.
  • Manage Insurer relationships to ensure consistent support to Marsh clients.
  • Support New Business Team with competitive quotes, comparison analysis, and handover process.
  • Initiate new business opportunities through referrals, networking, and cross-selling across Marsh regional offices.
Requirements
  • Bachelor's degree in finance, or any relevant field.
  • Excellent communication (oral and written) and presentation skills.
  • 1 - 2 years of experience in Insurance or banking sector is a must.
  • Proven experience in Trade Credit.
  • Proficiency in English is a must (Written & Spoken).
About Us

Marsh & McLennan Companies, Inc. is the world's leading insurance broker and risk adviser. With over 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services.



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