Call Center Performance Auditor

Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization, call center....

Job DescriptionRoles & ResponsibilitiesManage and lead a team of call center agents to achieve performance targets and deliver exceptional customer service.Monitor and evaluate agents' performance, providing coaching and feedback to drive improvement.Ensure adherence to company policies and procedures, including quality and compliance call center metrics...

Job DescriptionAs a Fleet Call Center Operations Manager at Al Sahraa Group, you will be responsible for leading and managing a team of call center agents, ensuring the smooth operation of the call center, resolving customer inquiries and issues, analyzing data to identify areas for improvement, and fostering a positive work environment.Key...

Job Posting: Call Center Specialist for FX/CFDs Broker (OEXN Regulated)Position: Call Center SpecialistLocation: Remote (Focus on Middle East & India Region)Industry: Financial Products and ServicesSalary: High Salary + Commission + BonusesAbout Us:We are an OEXN-regulated FX/CFDs broker offering a wide range of financial products and services to traders...

Key AccountabilitiesThe Transportation Customer Experience Supervisor is responsible for leading and managing a team of call center agents, ensuring the smooth operation of the call center, resolving customer inquiries and issues, analyzing data to identify areas for improvement, and fostering a positive work environment.Responsibilities:Supervise and manage...

Job DescriptionRoles & ResponsibilitiesManage andlead a team of call center agents to achieve performance targetsand deliver exceptional customer service.Monitor and evaluateagents' performance, providing coaching and feedback to driveimprovement.Ensure adherence to company policies and procedures,including quality and compliance standards.yze call center...

Call Center & Customer Service (UAE National) Closure Date: Apr 01, 2025 | Reference Number: 047 | Abu Dhabi Department: Admission and Registration Unit Experience: 2 Years call center/customer service experience (Experience in UAE is a plus) Job Description: Provides information related to policies and conditions for the admission of new students at the...

Role DescriptionThis is a full-time on-site role for a Call Center Representative based in Abu Dhabi. The Call Center Representative will handle inbound and outbound calls, ensuring customer satisfaction and providing support. The day-to-day tasks include managing customer inquiries, solving issues, providing product and service information, and maintaining...

Job Title: Call Center AgentJob Location: Abu Dhabi, UAEJob Details:Answer calls and respond to emailsHandle customer inquiries both over the phone and by emailResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service informationEnter new customer information into systemUpdate...

We are URGENTLY looking for an Hindi/Urdu &English speaker for a Call Center position with the followingqualifications:- Can communicate in both English & Hindi/Urdulanguages.- With customer service work experience- Willing to workin shifts- Can join immediately• *Job Types**: Full-time,Permanent• *Salary**: AED2,000.00 - AED3,000.00 per...

We are URGENTLY looking for an Hindi/Urdu &English speaker for a Call Center position with the followingqualifications:- Can communicate in both English & Hindi/Urdulanguages.- With customer service work experience- Willing to workin shifts- Can join immediately• *Job Types**: Full-time,Permanent• *Salary**: AED2,000.00 - AED3,000.00 per...

Specialist - Call CenterDate:Jan 9, 2025Company:Abu Dhabi Accountability AuthorityJob Objective:Assist with call centre activities, including managing databases, receiving and responding to calls and inquiries in line with ADAA policies and procedures in a timely manner. Assist with follow-up actions and responses to internal and external clients. Manage...

Ensure that all calls received onthe farmers call center are responded and addressed in line withrequired standards of professionalism andexcellenceOperate and maintain asystem-enabled knowledge base interface (CRM Platform) tofacilitate and expedite resolution of farmers queries andcomplaintsMonitor company's corporatechannels including the company website...

Specialist - Call Center Date: Jan 9, 2025 Company: Abu Dhabi Accountability Authority Job Objective: Assist with call centre activities, including managing databases, receiving and responding to calls and inquiries in line with ADAA policies and procedures in a timely manner. Assist with follow-up actions and responses to internal and external clients....

Provide exceptional customer service by actively listening to customer inquiries and resolving issues efficiently.Utilize CRM software to document customer interactions and maintain accurate records for follow-up and analysis.Handle inbound and outbound calls with a friendly demeanor, ensuring customers feel valued and understood.Identify customer needs and...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Specialist - Call Center Date: Jan 9, 2025 Company: Abu Dhabi Accountability Authority Job Objective: Assist with call centre activities, including managing databases, receiving and responding to calls and inquiries in line with ADAA policies and procedures in a...

About the Role: We are looking for a skilled Hospitality Call Center Agent to join our team at Dusit Thani Dubai. As a key member of our customer service department, you will be responsible for providing exceptional guest experience through efficient and effective communication.

Job Description: As a UAE Call Center Team Member, you will be responsible for responding to customer inquiries, resolving complaints, and providing product information to help customers make informed decisions.Key Responsibilities:Respond to Inquiries: Answer calls and respond to customer inquiries both over the phone and by email.Manage Complaints: Manage...

Our jobs aren't just about givingguests a smooth check-in and check-out. Instead, we want to buildand experience that is memorable and unique. Our Guest ExperienceExperts take the initiative to deliver a wide range of servicesthat guide guests through their entire stay. They are empowered tomove about their space and do what needs to be done....

About the RoleWe are looking for a skilled Call Center Professional to join our team at Royal Swiss Auto Services L.L.C. In this role, you will be responsible for providing exceptional customer service through inbound and outbound calls.Key Responsibilities:Deliver timely and effective solutions to customer inquiries and issues.Use CRM software to document...