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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Receptionist to join our team at AL TAYER GROUP LLC. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients and visitors.
Key Responsibilities:
- Telephone Management: Efficiently handle incoming and outgoing calls, providing accurate information and guidance to callers, and transferring calls to relevant personnel as needed.
- Office Maintenance: Maintain a clean and organized reception area, adhering to high standards of cleanliness and hygiene, and ensuring all equipment and furniture are in good working condition.
- Administrative Support: Assist the Sales team in preparing Management Information System (MIS) reports as required, and perform other administrative tasks as needed.
- Customer Service: Provide exceptional customer service, responding to client inquiries, and resolving any issues in a professional and timely manner.
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent required
- Previous experience in a reception or customer service role preferred
