Training Center Manager Dubai Customs

14 hours ago


Sharjah, Sharjah, United Arab Emirates Dubai Customs sharjah Full time
Job Summary

The Training Center Manager at Dubai Customs will be responsible for identifying and assessing the training needs of the organization through job analysis, career paths, and consultation with managers. This role requires a strong understanding of the organization's goals and objectives, as well as the ability to develop and implement effective training programs that meet those needs.

Key Responsibilities
  • Develop and implement training programs that address specific business needs.
  • Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
  • Assess employees' skills, performance, and productivity to identify areas of improvement.
  • Drive brand values and philosophy through all training and development activities.
  • Effectively communicate with team members, trainers, and management.
  • Create a curriculum to facilitate strategic training based on the organization's goals.
  • Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
  • Manage the technologies and technical personnel required to develop, manage, and deliver training.
  • Keep abreast of training trends, developments, and best practices.

  • Training Director

    3 weeks ago


    Sharjah, Sharjah, United Arab Emirates Dubai Customs sharjah Full time

    Key Responsibilities:As a key member of the Acube Developments dubai team, the Training Manager will be responsible for identifying and assessing the training needs of the organization through job analysis, career paths, and consultation with managers.Training Program Development:Develop individualized and group training programs that address specific...

  • Call Center Team Lead

    4 weeks ago


    Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full time

    Key Responsibilities:As a Call Center Supervisor at Damas Medical Center Sharjah, you will be responsible for leading a team of call center representatives to deliver exceptional customer service and support.Key Performance Indicators:Ensure that all call center representatives are properly trained and equipped to handle customer inquiries and...


  • Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full time

    Key Responsibilities:Lead a team of customer service representatives, providing guidance and support to ensure exceptional service delivery.Develop and implement effective call center strategies to meet business objectives and improve customer satisfaction.Collaborate with other supervisors and management team members to drive operational excellence and...


  • Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full time

    Job Title: Arabic Speaker Call Center ManagerAt Damas Medical Center Sharjah, we are seeking a highly skilled and experienced Arabic speaker to join our call center team as a Call Center Manager. The successful candidate will be responsible for managing customer interactions, processing exchanges and refunds, and providing product information to ensure...


  • Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full time

    Key Responsibilities:As a Call Center Supervisor at Damas Medical Center Sharjah, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our patients and customers.Key Performance Indicators:Ensure that all customer inquiries and complaints are resolved in a timely and professional manner.Monitor and...


  • Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full time

    Key Responsibilities:As a Call Center Supervisor at Damas Medical Center Sharjah, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our patients and customers.Key Performance Indicators:Ensure that all customer inquiries and complaints are resolved in a timely and professional manner.Monitor and...


  • Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full time

    Job Title: Arabic Speaker Call Center ManagerWe are seeking a highly skilled and experienced Arabic speaker to join our team as a Call Center Manager at Damas Medical Center in Sharjah. As a key member of our customer service team, you will be responsible for managing customer interactions, processing exchanges and refunds, and providing product information...


  • Sharjah, Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    Key Responsibilities:As a Complaint Handler at DAMAS MEDICAL CENTER, you will be responsible for maintaining a positive and professional attitude towards customers, responding promptly to their inquiries, and communicating with them through various channels. You will also acknowledge and resolve customer complaints, identify and address their needs to...

  • Call Center Team Lead

    1 month ago


    Sharjah, Sharjah, United Arab Emirates IIQAFGROUP sharjah Full time

    Key Responsibilities:As a Call Center Executive II at IIQAFGROUP Dubai, you will be responsible for leading a team of call center representatives in providing exceptional customer support.Leadership and Coaching:Develop and implement effective training programs to enhance the skills of call center representatives.Provide guidance and support to...


  • Sharjah, Sharjah, United Arab Emirates Acube Developments dubai Full time

    Key Responsibilities:Conduct thorough job analysis and career path assessments to identify training needs within the organization.Design and develop tailored training programs that address specific business objectives.Develop comprehensive training manuals that focus on measurable outcomes.Implement effective training methods that drive business...


  • Sharjah, Sharjah, United Arab Emirates Dubai Customs sharjah Full time

    Key Responsibilities:As a Senior Investigation Officer at Dubai Customs Sharjah, you will be responsible for ensuring the integrity of crime scenes, collecting and analyzing evidence, and documenting findings.Key Skills:Effective scene management and securityExpertise in evidence collection and analysisStrong documentation and reporting skillsAbility to work...


  • Sharjah, Sharjah, United Arab Emirates Dubai Customs sharjah Full time

    Key Responsibilities:As a Senior Investigation Officer at Dubai Customs Sharjah, you will be responsible for ensuring the integrity of crime scenes and collecting and analyzing evidence to support investigations.Key Tasks:Crime Scene Management: Secure crime scenes to prevent contamination and tampering, and ensure that all evidence is properly collected and...


  • Sharjah, Sharjah, United Arab Emirates Dubai Customs sharjah Full time

    Key Responsibilities:As a Senior Investigation Officer at Dubai Customs Sharjah, you will be responsible for ensuring the integrity of crime scenes and collecting and analyzing evidence to support investigations.Key Tasks:Crime Scene Management: Secure crime scenes to prevent contamination and tampering, and ensure that all evidence is properly collected and...


  • Sharjah, Sharjah, United Arab Emirates Zameer Training FZE sharjah Full time

    Key Responsibilities:Our ideal candidate will be responsible for identifying the role of computers in employees' daily work and formulating skills alignment tests to establish a baseline for each employee.Skills Development: The successful candidate will detect common skills shortages and create a training plan to address these, ensuring employees have the...


  • Sharjah, Sharjah, United Arab Emirates Dubai Customs sharjah Full time

    Key Responsibilities:Crime Scene Management: Ensure that crime scenes are effectively secured to prevent contamination and tampering, thereby maintaining the integrity of evidence.Evidence Collection and Processing: Identify, collect, and package evidence at the crime scene, including weapons, fingerprints, fibers, DNA, and other biological evidence, in...


  • Sharjah, Sharjah, United Arab Emirates Chalhoub Group sharjah Full time

    Key Responsibilities:Develop and deliver comprehensive training programs for call center employees to enhance their skills and knowledge.Training Objectives:Design and implement training sessions on sales techniques, customer service, and call center procedures.Conduct on-the-job coaching and mentoring to support employees in their roles.Measure the...


  • Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full time

    Key Responsibilities:As an Arabic speaker call center manager, you will be responsible for ensuring that customers receive exceptional service and support in their native language.Key Performance Indicators:Meet or exceed customer satisfaction targetsReduce customer complaints by 20% within the first 6 monthsIncrease customer retention by 15% within the...


  • Sharjah, Sharjah, United Arab Emirates Chalhoub Group sharjah Full time

    Key Responsibilities:Develop and deliver training programs to enhance the skills of call center employees, focusing on sales techniques, customer service, and productivity.Training and Development:Design and implement training sessions on various call center topics, including sales techniques, customer service, and product knowledge.Prepare and deliver...

  • Call Center Team Lead

    3 weeks ago


    Sharjah, Sharjah, United Arab Emirates IIQAFGROUP sharjah Full time

    Key Responsibilities:As a Call Center Executive II, you will be responsible for leading a team of call center representatives in providing exceptional customer support. Your key responsibilities will include:Hiring, Training, and Development: Identify, recruit, and train high-performing call center representatives to ensure they have the skills and knowledge...

  • Content Manager

    4 days ago


    Sharjah, Sharjah, United Arab Emirates Dubai Customs sharjah Full time

    Key Responsibilities:Ensuring the accuracy, grammar, and style of published content.Evaluating content for suitability and making informed decisions.Representing the publication at events and functions.Developing and mentoring junior writers and editors.Contributing to the recruitment and hiring process.Driving the success and growth of the publication.As a...