Collection Team Lead

4 weeks ago


Sharjah, Sharjah, United Arab Emirates Dubai Customs sharjah Full time
Key Responsibilities:
  • Oversee a team of staff members to ensure accurate and timely invoicing of customers.
  • Set payment collection goals and targets for the department.
  • Develop and implement a strategy to improve the collection of outstanding credit.
  • Establish and enforce collection policies and procedures to minimize excessive outstanding credit.
  • Ensure compliance with company policy on recoveries and relevant state and federal regulations.
  • Implement deadlines for invoicing and payment collection.
  • Negotiate with customers in cases of non-payment.
  • Prepare monthly feedback reports on payment collections.
  • Stay informed of legislative and procedural updates regarding debt collection.
  • Provide training and mentoring to staff members in the collections department.

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