Current jobs related to Customer Support Manager - Dubai, Dubai - Precision Hire Solution
-
Customer Support Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeJob DescriptionThe Customer Support Manager is responsible for managing customer relationships and providing exceptional support to ensure customer satisfaction. This role involves monitoring and measuring spare and repair management, working closely with airline purchasing departments, and managing customer satisfaction through internal and external...
-
Program and Customer Support Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeJob DescriptionWe are seeking a highly skilled Program and Customer Support Manager to join our team at Precision Hire Solution. The successful candidate will be responsible for managing aftermarket programs for our clients, ensuring customer satisfaction and program profitability.Key ResponsibilitiesManage aftermarket programs to ensure customer...
-
KG Teacher
3 weeks ago
Dubai, Dubai, United Arab Emirates IIQAF GROUP Full timeCustomer Support and Relations ExecutiveAt IIQAF GROUP, we are seeking a highly skilled Customer Support and Relations Executive to join our team. The ideal candidate will have a strong understanding of the education sector and be able to create effective campaigns to engage with customers. Key responsibilities include:Developing and implementing customer...
-
EMEA Specialist Customer Support
3 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeWhat Makes Us a Great Place to WorkWe are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked #3 on s Best Places to Work list and have maintained a spot in the top four on s list for the last 13 years. We believe that diversity, inclusion, and...
-
Customer Care Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Dubai Holding Full timeRoles and ResponsibilitiesThe Customer Care Manager will oversee the day-to-day activities related to the operation of the Unified Contact Centre for digital channels such as email, chat, social media, etc. This includes managing, organizing, and directing the activities of the team to ensure prompt, courteous, and accurate responses to customers.Develop...
-
Customer Care Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Dubai Holding Full timeRoles and ResponsibilitiesThe Customer Care Manager will oversee the day-to-day activities related to the operation of the Unified Contact Centre for digital channels such as email, chat, and social media. This includes managing and directing the team to ensure prompt, courteous, and accurate responses to customers.Develop and maintain knowledge management...
-
Clinical Support Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Al-Futtaim Full timeJob PurposeThe Clinical Support Manager is responsible for delivering exceptional patient experience and support to the clinic, ensuring seamless day-to-day operations.Key ResponsibilitiesProvide high-quality customer service and create a warm, welcoming environment for clientsOffer information on services and schedule meetings with Client Relations...
-
Customer Experience Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Energy Jobline Full timeKey Responsibilities:Analyze customer feedback to provide actionable insights and improve customer experience.Collaborate with cross-functional teams to design and execute customer experience projects.Support CX Champions in prioritizing and implementing initiatives to enhance customer satisfaction.Manage escalations of key initiatives to senior...
-
Customer Retention Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Etisalat UAE Full timeJob Title: Customer Retention ManagerJob Summary:We are seeking a highly skilled Customer Retention Manager to join our team at Etisalat UAE. The successful candidate will be responsible for fostering strong relationships with our OTT SVOD and AVOD platform's users, driving engagement, and implementing strategies to retain existing customers.Key...
-
Customer Success Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Talent Pal. As a Customer Success Manager, you will be responsible for guiding clients to success by managing and updating their loyalty program.Key Responsibilities:Own the overall relationship with assigned clients and maintain a strong long-term relationship with...
-
Customer Success Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeWe are seeking an organized and analytical Customer Success Manager to join our team at Precision Hire Solution. As a key member of our customer-facing team, you will be responsible for guiding clients to success by managing and updating their loyalty programs.Key Responsibilities:Customer Onboarding and Relationship Management:Own the overall relationship...
-
Customer Care Manager GEM
3 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeJob SummaryWe are seeking a highly skilled Customer Care Manager to lead our Growth Emerging Markets team. As a key member of our customer service team, you will be responsible for designing and executing customer care strategies, supervising customer care teams, and ensuring compliance with company standards.Key ResponsibilitiesLead local customer service...
-
Customer Relationship Management Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates NAFFCO GROUP Full timeJob SummaryWe are seeking a highly skilled CRM Coordinator to join our team at NAFFCO GROUP. The successful candidate will be responsible for coordinating and managing the implementation of CRM systems and processes, collaborating with cross-functional teams to gather and analyze customer data for insights and improvements, creating and distributing reports...
-
Customer Success Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates ORACLe Full timeCustomer Success Manager - Construction Engineering ExpertAs a Customer Success Manager - Construction Engineering Expert at Oracle, you will be responsible for developing long-term partnerships with customers to ensure their success. Your primary goal will be to help customers realize the full value of their investment in Oracle's products and services,...
-
Sales Support Professional
3 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeUnlock Your Potential as a Sales Support ExecutiveWe are seeking a highly skilled Sales Support Executive to join our team at Talent Pal. As a Sales Support Executive, you will be responsible for handling all incoming customer enquiries, sharing customer responsibility with Commercial and Technical Field Sales colleagues, and independently generating and...
-
Customer Service Operations Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeJob DescriptionThe Customer Service Manager is responsible for overseeing the Customer Service Representative Team and ensuring timely and accurate order processing and responding. This role involves managing and tracking approved customer requests for quotes, orders, and billing, as well as working closely with Customer Support Operations and Program...
-
IT Operations Support Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates Emirates Full timeJob SummaryEmirates is seeking a highly skilled IT Operations Support Specialist to join our team. As an Application Support Engineer, you will be responsible for providing exceptional customer service and technical support to our internal and external customers.Key ResponsibilitiesAddress customer issues and resolve them in a timely manner to ensure a...
-
Customer Experience Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates LANDMARK Group Full timeKey Responsibilities: As a Customer Experience Manager at LANDMARK Group, you will oversee the quality assurance and monitoring processes within our call center environment. This includes driving retail KPIs and operation basics to increase productivity targets. You will work effectively with call center teams, supervisors, and managers to implement quality...
-
Sales Support Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full timeJob Summary:As a Sales Support & Pricing Executive at PrecisionHire Solutions, you will play a vital role in supporting the sales team and ensuring the efficient management of customer accounts and pricing strategies. Your responsibilities will include managing customer accounts in the system, reviewing and validating customer contracts and documentation,...
-
Internal Support Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates HALCON Full timeKey Responsibilities:Team Leadership: Lead and mentor a team responsible for internal support functions, including administrative support, data entry, document management, and general office operations.Process Optimization: Identify opportunities for process optimization within internal support functions, streamlining workflows, and enhancing...
Customer Support Manager
2 months ago
We are seeking a highly skilled Customer Support Manager to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities- Provide timely and effective support to customers through various channels, including phone, email, and chat.
- Resolve customer complaints and issues in a professional and courteous manner.
- Collaborate with internal teams to ensure seamless customer experience.
- Monitor and analyze customer feedback to identify areas for improvement.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Stay up-to-date with industry trends and best practices in customer support.
To be successful in this role, you will need:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Experience in customer-facing roles, preferably in a similar industry.
- Proficiency in MS Office and CRM software.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.