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Outlet Team Leader

2 months ago

Dubai, Dubai, United Arab Emirates Grand hyatt Full time
Job Summary

We are seeking a highly skilled and experienced Outlet Team Leader to join our team at Grand Hyatt. As a key member of our management team, you will be responsible for assisting with the efficient running of the department, ensuring maximum guest satisfaction, and operating within budget.

Key Responsibilities
  • Assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlet's operating concept and Hyatt International standards.
  • Ensure the financial success of the outlet by controlling costs, managing inventory, and maintaining high levels of customer service.
  • Develop and implement strategies to improve operational efficiency, reduce waste, and increase revenue.
  • Lead and motivate a team of staff to achieve exceptional results, providing coaching, training, and development opportunities.
  • Collaborate with other departments to ensure seamless service delivery and achieve business objectives.
Requirements
  • Bachelor's degree in Hospitality, Business Administration, or a related field.
  • Minimum 2 years of experience as a Team Leader or Captain in a hotel or large restaurant with good standards.
  • Proven track record of success in managing teams, controlling costs, and improving operational efficiency.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.