Outlet Operations Manager

3 weeks ago


Dubai, Dubai, United Arab Emirates JUMEIRAH Full time
Job Summary

We are seeking a highly skilled and experienced Outlet General Manager to join our team at Jumeirah. As a key member of our management team, you will be responsible for the overall operation of our food and beverage outlet, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities
  • Operations Management: Oversee the day-to-day operations of the outlet, ensuring that all work is carried out in an efficient manner and in line with company policies and procedures.
  • Team Management: Supervise and motivate a team of staff to deliver exceptional customer service and maintain high standards of cleanliness and hygiene.
  • Financial Management: Monitor the profitability of the outlet and identify areas for improvement, implementing corrective measures to maintain and improve performance.
  • Quality Assurance: Ensure that all food and beverages meet the highest standards of quality and presentation, and that customer complaints are handled promptly and professionally.
  • Health and Safety: Ensure compliance with all relevant health, safety, and environmental management procedures and protocols.
Requirements
  • Proven experience in a similar role, preferably in the hospitality industry.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Ability to work under pressure and make sound decisions in a fast-paced environment.
  • Knowledge of food safety and hygiene procedures, and ability to maintain high standards of cleanliness and presentation.


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