Customer Service Operations Officer
6 days ago
**Job Title:** Customer Service Operations Officer
**Job Summary:** We are seeking a highly skilled Customer Service Operations Officer to join our team at Al Fardan Exchange L.L.C. The successful candidate will be responsible for providing exceptional customer support, managing operations, and ensuring the smooth functioning of our financial services.
Key Responsibilities:- **Customer Support:** Provide timely and effective support to customers, addressing their inquiries, resolving issues, and ensuring a positive experience.
- **Operations Management:** Oversee and manage the day-to-day operations of our financial services, ensuring accuracy, efficiency, and security.
- **Data Management:** Administer and support data management activities, including data transfer, file sharing, and user authentication.
- **Financial Transactions:** Process and manage financial transactions, including reconciliations, amendments, and cancellations.
- **Team Collaboration:** Collaborate with the IT team to address network-related issues and improvements, and work closely with cross-functional teams to ensure seamless operations.
- **Education:** Bachelor's degree in business, finance, or a related field.
- **Experience:** Minimum 2-3 years of experience in operations and data management, preferably in the financial or fintech sector.
- **Skills:** Strong data management and analytical skills, excellent attention to detail, effective communication and collaboration, proficiency in relevant software and data processing tools, time management and organizational skills, understanding of financial regulations and compliance standards, knowledge of data management and security best practices, and familiarity with transaction processing and credit management.
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Customer Service Operations Officer
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Customer Service Operations Officer
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Dubai, Dubai, United Arab Emirates Al Fardan Exchange L.L.C Full timeJob Description**Job Title:** Customer Service Operations Officer**Company:** Al Fardan Exchange L.L.C**Job Summary:** We are seeking a highly skilled and experienced Customer Service Operations Officer to join our team. The successful candidate will be responsible for providing exceptional customer support, addressing customer inquiries, and resolving...
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Customer Service Operations Officer
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Dubai, Dubai, United Arab Emirates Al Fardan Exchange L.L.C Full timeJob Description**Job Title:** Customer Service Operations Officer**Job Summary:** We are seeking a highly skilled Customer Service Operations Officer to join our team at Al Fardan Exchange L.L.C. The successful candidate will be responsible for providing exceptional customer support, addressing customer inquiries, and resolving issues in a timely and...
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