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Data Entry Customer Service Representative

2 months ago


Sharjah, Sharjah, United Arab Emirates Nasser Bin Khaled and Sons Doha Full time
Job Summary

We are seeking a highly organized and detail-oriented Data Entry Customer Service professional to join our team at Nasser Bin Khaled and Sons Doha. As a key member of our operations team, you will be responsible for managing data entry tasks, coordinating with staff, and providing exceptional customer service.

Key Responsibilities
  • Data Entry: Enter updates to currency rates, inventory, material transfers, and receiving reports using MS Excel and Outlook.
  • Master Data Updates: Key master data updates on products, customers, warehouses, vessels, rebates, and contract/pricing.
  • Customer Service: Manage the coordination of staff to respond to pre-sales inquiries within one business day and communicate with the Operations Manager during order fulfillment.
  • Training and Development: Attend training events and meetings as scheduled to stay up-to-date on industry developments and best practices.
Requirements
  • Proficiency in MS Excel and Outlook.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and meet deadlines.