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Customer Service Associate for Gents Salon

3 months ago

Sharjah, Sharjah, United Arab Emirates Erick Trading Full time
Position Overview

We are seeking a dedicated Customer Service Associate to enhance our salon experience. This role is essential in ensuring that our clients feel welcomed and valued.

Key Responsibilities
  • Welcoming Clients: Greet and assist customers with a warm and professional demeanor.
  • Client Support: Address customer inquiries and resolve any issues effectively.
  • Appointment Management: Communicate client needs and schedules to our team of hairdressers and beauticians.
  • Administrative Duties: Handle phone communications, manage emails, and oversee inventory for the salon.
  • Booking Coordination: Process appointments, cancellations, and maintain an organized schedule.
Qualifications

The ideal candidate will possess excellent communication skills and a passion for customer service, ensuring a seamless experience for all salon visitors.