Gents Salon Receptionist Cashier
4 weeks ago
Job Summary:
We are seeking a highly skilled and organized Receptionist to join our team at Erick Trading. As a Receptionist, you will be the first point of contact for our customers, providing a warm and welcoming experience. Your primary responsibility will be to manage the front desk, handle customer inquiries, and maintain a clean and professional reception area.
Key Responsibilities:
- Customer Service: Greet and welcome customers in a friendly and professional manner, tending to their needs and inquiries.
- Front Desk Management: Manage phone calls, emails, deliveries, and office inventory, ensuring a smooth and efficient operation.
- Appointment Management: Process bookings and cancellations, and manage appointment schedules to ensure a seamless experience for our customers.
- Administrative Tasks: Perform administrative tasks such as filing, updating records, and logging transactions.
- Customer Transactions: Process transactions and issue receipts, ensuring accuracy and efficiency.
- Store Procedures: Follow all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
- Workspace Maintenance: Maintain a clean and organized workspace, ensuring a safe and healthy environment for our customers and staff.
Requirements:
- Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact with customers and staff in a professional manner.
- Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain a high level of organization.
- Technical Skills: Proficiency in using electronic devices, such as scanners, scales, and cash registers.
- Customer Service Skills: Ability to provide exceptional customer service, resolving complaints and issues in a professional and courteous manner.
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