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We're OKX, a leading crypto exchange and developer of OKX Wallet. We're passionate about giving millions access to crypto trading and decentralized applications. As a P2P Operations Manager, you'll play a crucial role in driving our growth and improving user experience.
Your key responsibilities will include collaborating with our product team to improve the P2P platform, working with customer support to address inquiries, and managing merchant relationships. You'll also analyze user feedback and identify areas for improvement.
About the Opportunity- Drive business growth and improvement through P2P platform enhancements
- Collaborate with multiple departments, including product and support
- Analyze user feedback and identify areas for improvement
- Native Russian speaker with fluency in English
- Knowledge of blockchain, crypto, and P2P payments is a plus
- Strong problem-solving skills and familiarity with P2P operations