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Digital Learning Platform Specialist

1 week ago

Dubai, Dubai, United Arab Emirates IntraEdge Full time
Job Summary

We are seeking a highly skilled Digital Learning Platform Specialist to join our team at IntraEdge.

The ideal candidate will have experience in digital learning platforms, with a strong focus on platform administration, user support, and technical troubleshooting. They will be responsible for ensuring the smooth operation of our learning platforms, providing excellent customer service, and identifying opportunities for process improvements.

Key Responsibilities:

  • Administer and maintain our digital learning platforms.
  • Provide technical support to users, including troubleshooting and resolving issues.
  • Identify opportunities for process improvements and implement changes as needed.
  • Communicate effectively with clients, stakeholders, and team members to ensure alignment and success.
  • Stay up-to-date with industry trends and best practices in digital learning platforms.

Requirements:

  • 3+ years of experience in digital learning platforms or a related field.
  • Strong knowledge of platform administration and technical troubleshooting.
  • Excellent communication and customer service skills.
  • Ability to work well under pressure and meet deadlines.
  • Proficiency in Microsoft Office and Google Suite.