Restaurant Operations Manager
4 weeks ago
Job Summary:
We are seeking a highly skilled Restaurant Operations Manager to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for supervising the service activities in our villa restaurant, ensuring the highest possible customer satisfaction and relieving the Manager during their absence.
Key Responsibilities:
- Supervise the service activities in the villa restaurant to ensure exceptional customer service and satisfaction.
- Ensure the restaurant follows health and safety regulations and maintains a clean and safe environment.
- Develop and implement systems, policies, and procedures to improve productivity and efficiency.
- Train and develop team members to ensure they have the necessary skills and knowledge to provide excellent customer service.
- Monitor inventory levels and manage supply orders to ensure the restaurant is well-stocked and efficient.
- Be aware of all VIPs visiting or staying in the villa and ensure their needs are met.
- Prepare forecasts and statistics to inform business decisions.
Requirements:
- Diploma or degree in vocational hospitality or a related field.
- 2 years or more experience in a 5-star hotel.
- Russian speaker with the ability to communicate and read confidently in Russian.
- Fluent in English (a foreign language will be an advantage).
- Profile with a Master's degree in one of the recognized hospitality schools is a plus.
Remote Work: Yes
Employment Type: Full-time
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