Cargo Operations Services Supervisor
4 hours ago
The successful candidate will support the Global Operations Services Section in various aspects of sourcing and evaluation of Ground Handling Agents for SkyCargo. This includes formulating guidelines, collating and compiling decision support tools, and designing and developing supplier management tools. The job holder will also ensure that all required shipment data is provided to the relevant authorities prior to loading the shipment on the aircraft from its origin station.
Key Responsibilities:- Research industry information and assist in formulating and updating criteria and guidelines for the selection/renewal of Cargo Handling Agents.
- Update and maintain tender cargo handling questionnaires and related tools to elicit required information from potential handling agents.
- Collate and provide appropriate industry and internal statistical analysis and related strategic information to serve as key decision support tools in the handling agency selection/renewal process.
- Formulate guidelines and checklists for GHA commencement and/or changeover and coordinate the transition process with route management systems.
- Provide input for the design and development of Service Level Agreements and Performance Measurement Reports.
- Liaise with outstation Cargo Managers to monitor GHA performance and ensure that PMRs are obtained on time from outstations and converted into Quality Attainment Reports.
- Obtain handling costs information through liaison with Operations finance and outstation Cargo Managers and provide detailed analysis to determine corrective measures towards cost containment.
- Formulate documentation self-handling procedures and monitor implementation at stations selected to introduce such an initiative.
- Participate and assist in the process of identifying parameters to compare GHA performance across the network and initiating a mechanism to recognise and reward outstanding performance.
- Logistics/Cargo.Air Cargo: 3 Years
- 12 Years schooling or equivalent
- Must have passed Cargo acceptance and handling courses including special loads handling
- Experience in airport cargo operations related areas
- Exposure to ground handling activities would be an added advantage
- Cargo handling and freighter operations
- Ability to demonstrate a high level of knowledge and competence in Good Distribution Practice (GDP) acquired through experience and training
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry. You can find out more information about our employee benefits in the Working Here section of our website.
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