Cargo Capacity Manager

3 weeks ago

Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time
Cargo Control Officer Job Description

At Precision Hire Solution, we are seeking a highly skilled Cargo Control Officer to join our team. As a Cargo Control Officer, you will play a critical role in identifying and computing cargo capacity available in terms of weight, volume, and ULD (Unit Load Device) of every passenger flight.

Key Responsibilities:
  • Cargo Capacity Management: Identify and compute cargo capacity available in terms of weight, volume, and ULD of every passenger flight, and adjust the capacity in Skycargo systems to support cargo reservations and sales teams across the network.
  • Booking Evaluation: Evaluate bookings against agreed-upon KPIs from the queue framework, taking into account operational and commercial conditions, and dynamically find the best suitable or alternate option by initiating negotiation with the origin station.
  • Data Analysis: Compile data and statistics on various non-compliances in bookings, traffic flow, allotment utilization, service failures, and promptly provide this data to the Cargo Revenue Optimization Manager to facilitate the reevaluation of business plans and achieve goals.
  • Capacity Management and Revenue Optimization: Implement capacity management and revenue optimization techniques at the flight level for both passenger flights and freighters, determining the appropriate product/density mix, yield pre-bookings/allotments, and distributing capacity to the network in an efficient and effective manner to meet departmental KPIs.
  • Station Allocation and Utilization: Track daily station allocation usage on flights/sectors that involve two or more stations, and resolve non-utilization of allotments to prevent SkyCargo from losing revenue opportunities due to underutilized capacity and allotments.
  • Optimal Routing and Gateway Selection: Identify optimal routing or gateway for shipments to offline points, taking into account trucking cost and frequency supplied by service providers or use interline capacity offered by carriers as applicable, and monitor movement to ensure the chosen route is the most cost-effective.
  • Trend Analysis and Coordination: Analyze data to spot changes in booking trends, destination mix, or weight/volume variances, while maintaining consistent contact and coordination with outstations to acquire more information and ensure that any deviations are adequately addressed and the available cargo capacity is fully utilized.
  • Hub Operations Collaboration: Collaborate with Hub Operations to strategize and enhance available capacity, considering the mix of 6th and 4th freedom traffic and their respective destinations and densities, and send flight release alerts to HUB operations to verify that the flight has been optimized at the ULD level based on its destination after departure.
  • Disruption Management: As directed by the Cargo Revenue Optimization Manager, organize plans to overcome disruptions due to payload or operational restrictions with bookings and reallocate the affected shipments in such a way that our delivery commitments are met to maintain customer confidence in Emirates.
  • Additional Business Generation: Collaborate with the stations and sales team to generate additional business, including spot-selling to counterbalance the loss of demand caused by changes or cancellations of 6th freedom bookings at 24 hours prior to departure, to effectively utilize available cargo capacity beyond Dubai International Airport (DXB).

Qualifications and Experience:

  • Logistics/Cargo: 3 Years
  • Degree or Honours: 123 or equivalent
  • Experience in Air Cargo Industry or Ground Handling Cargo Section: Required
  • Experience in Airline Capacity and Revenue Management: Required
  • Knowledge/Skills:
    • Cargo Operations and Cargo Acceptance Procedures: Thorough knowledge
    • Load Control, Weight, and Balance of Aircraft Flight Operations Activities: Basic knowledge
    • Computer Literacy/BI Tools: High level of practical knowledge and experience in airline operational systems
    • Written and Verbal Communication Skills: Good
    • Ability to Multitask and Work Under Pressure: High

Salary and Benefits: Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. You can find out more information about our employee benefits in the Working Here section of our website.

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