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Receptionist - High-End VIP Fitness Club

2 months ago

Dubai, Dubai, United Arab Emirates Talent Bridge HR Consultancy Dubai Full time
Receptionist Job Description

We are seeking a highly skilled and experienced Receptionist to join our team at a premium VIP fitness club in Dubai. As the first point of contact for members and guests, you will be responsible for providing exceptional customer service and ensuring a smooth and luxurious experience for all.

Key Responsibilities:
  • Front Desk Operations: Manage the front desk, answer phone calls, handle inquiries, and book appointments for fitness sessions and classes.
  • Member Support: Assist members with check-ins, provide information on fitness programs, schedules, and promotions, and maintain a clean and organized reception area.
  • Communication: Coordinate with fitness trainers, club managers, and other staff to ensure seamless communication and service delivery.
  • Problem-Solving: Address member concerns or issues, escalating to management when necessary.
  • Knowledge and Compliance: Maintain up-to-date knowledge of the fitness club's offerings, including classes, events, and special promotions, and ensure compliance with the club's high standards of luxury service and privacy for VIP clientele.
Requirements:
  • Experience: Previous experience as a receptionist in a 5-star hotel, VIP fitness club, or VIP gym.
  • Skills: Excellent customer service and communication skills, with the ability to interact with high-profile clients professionally.
  • Organizational Skills: Strong organizational skills and attention to detail.
  • Technical Skills: Proficiency in Microsoft Office and booking software.
  • Language: Fluent in English; knowledge of additional languages (e.g., Arabic, Russian, or French) is an advantage.
Benefits and Compensation:
  • Competitive Salary: Tax-free salary in Dubai, UAE.
  • Professional Growth: Opportunities for professional growth and development.
  • Luxurious Work Environment: A luxurious and vibrant work environment within a premium fitness club.