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Sales and Customer Service Director

1 week ago

Dubai, Dubai, United Arab Emirates Apparel Group Full time
Position Summary
We are seeking a highly motivated and experienced Sales and Customer Service Director to join our team as a Store Manager. In this role, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive store environment.

Main Responsibilities:
• Achieve sales targets by guiding staff and implementing effective sales strategies.
• Develop and maintain strong relationships with customers to improve customer satisfaction and loyalty.
• Ensure minimal stock loss and manage stockrooms efficiently to maximize sales potential.
• Implement operating procedures at the store and ensure adherence to brand and company policies.
• Apply creative techniques to achieve/exceed sales targets and provide regular feedback to management.
• Maintain awareness of security in the store without negligence and promote loyalty programs for repeat sales.

Requirements:
• Fashionable and well-groomed appearance with up-to-date product knowledge.
• Excellent communication and leadership skills to guide staff and achieve sales targets.
• Ability to maintain knowledge of new products, trends, and fashion directives.