Customer Service Director
3 days ago
We are a global company operating in the aviation industry, offering a wide range of aircraft technology services to our customers. As a Customer Service Director, you will be responsible for leading our customer service activities for assigned customers.
The key responsibilities of this role include:
- Developing and implementing measures to increase customer satisfaction and loyalty
- Negotiating contract adjustments with customers and preparing business plans and offers
- Coordinating all customer service activities for assigned customers, including support and development of assigned customers
The ideal candidate for this role should have:
- Relevant professional experience in a customer relations/client servicing role, preferably in technical customer service/sales
- Excellent knowledge in customer service, sales, or negotiation
- Ability to work within teams and communicate effectively with stakeholders
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Customer Service Director
3 days ago
Dubai, Dubai, United Arab Emirates InZone Corporate Services Provider Full timeAs the Customer Service Director at InZone Corporate Services Provider, you will play a pivotal role in driving customer satisfaction, loyalty, and retention. The ideal candidate will have exceptional leadership skills, with a proven track record of improving customer satisfaction and team performance.Key Responsibilities:Team Leadership and...
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Customer Service Director
4 days ago
Dubai, Dubai, United Arab Emirates Bulldozer Group Full timeFundamental Hospitality, a UAE born company unifying the region's leading lifestyle concepts, is seeking an experienced Customer Service Director to lead our team at GAIA in DIFC, Dubai.As a Customer Service Director, you will oversee the delivery of exceptional customer experiences, ensuring that every guest feels valued and catered to. Your leadership...
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Customer Service Director
3 days ago
Dubai, Dubai, United Arab Emirates InZone Full timeThe role of the Customer Service Director at InZone involves overseeing and enhancing the customer service function to ensure exceptional customer experiences. This includes managing a team of customer service representatives, developing strategies to improve service quality, and acting as the primary liaison between the company and its customers.Key...
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Customer Service Director
3 days ago
Dubai, Dubai, United Arab Emirates Emirates SkyCargo Full time**About Emirates SkyCargoWe are looking for an experienced Customer Service Director to lead our contact centre team and drive exceptional customer service and sales targets.As a key member of the sales team, you will be responsible for coaching, developing and motivating a team of agents to achieve exceptional customer service and sales targets.You will...
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Customer Service Director
1 day ago
Dubai, Dubai, United Arab Emirates Lufthansa Technik AG Full timeJob OverviewLufthansa Technik AG seeks a highly skilled CUSTOMER SERVICE DIRECTOR to manage customer relationships and resolve complex issues.Key ResponsibilitiesAct as the primary point of contact for high-complexity customer inquiries and escalations.Develop and maintain strong operational relationships with customers, driving ongoing growth and...
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Sales and Customer Service Director
1 week ago
Dubai, Dubai, United Arab Emirates Apparel Group Full timePosition SummaryWe are seeking a highly motivated and experienced Sales and Customer Service Director to join our team as a Store Manager. In this role, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive store environment.Main Responsibilities:• Achieve sales targets by guiding staff and...
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Customer Engagement Director
5 days ago
Dubai, Dubai, United Arab Emirates Property Finder Group Full timeJob Title: Customer Engagement DirectorJob Summary:We are seeking a highly motivated and skilled Customer Engagement Director to join our team at Property Finder Group. As a Customer Engagement Director, you will be responsible for developing and implementing customer engagement strategies to drive business growth and increase revenue. This is an exciting...
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Sales and Service Director
1 week ago
Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeSales and Service Directors play a critical role in driving business growth and delivering exceptional customer experiences at Majid Al Futtaim. As a Sales and Service Director, you will be responsible for leading high-performing store teams, developing and implementing sales strategies, and ensuring operational excellence.The ideal candidate will have a...
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Service Excellence Director
7 days ago
Dubai, Dubai, United Arab Emirates Combuzz HR Solutions Full timeAbout the Service Excellence Director Role at Combuzz HR SolutionsWe are seeking a seasoned professional to fill the role of Service Excellence Director. As a key member of our dining operations team, you will be responsible for developing and implementing strategies to drive service excellence and improve customer satisfaction.Main Responsibilities:Develop...
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Customer Service Liaison
1 day ago
Dubai, Dubai, United Arab Emirates BENO - Luxury At Your Service Full timeAt BENO - Luxury At Your Service, we are seeking a highly skilled Customer Service Liaison to join our team. As the face of our company, you will be responsible for creating a positive first impression and delivering exceptional customer experiences.Key Responsibilities:Welcome clients with a friendly and professional demeanorAssist clients by answering...
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Customer Engagement Director
3 days ago
Dubai, Dubai, United Arab Emirates Antal International Network Full timeCustomer Engagement Director Job DescriptionWe are seeking a Customer Engagement Director to lead our customer engagement efforts. The successful candidate will be responsible for building and maintaining strong relationships with customers, as well as developing and implementing customer engagement strategies. Strong leadership and interpersonal skills are...
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Customer Relationship Director
3 days ago
Dubai, Dubai, United Arab Emirates Manpower Professional Full timeJob Summary:As a Customer Relationship Director at Manpower Professional, you will be responsible for developing and executing strategies to drive growth and retention within our key customer portfolio. You will build and maintain strong relationships with high-profile customers, identifying opportunities to increase spend and drive business expansion.Main...
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Director of Service Delivery
2 days ago
Dubai, Dubai, United Arab Emirates CBD Full timeThe Director of Service Delivery will be responsible for leading the WBG Branch team to provide premium service to our Wholesale Banking customers. This includes transforming the WBG Service Desk to deliver a more polished and premium customer experience, managing walk-in customers, and ensuring adherence to Customer Services KPIs/SLAs.The ideal candidate...
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Service Delivery Director
2 days ago
Dubai, Dubai, United Arab Emirates Kerzner International Full timeKey ResponsibilitiesAs the Service Delivery Director, you will oversee and provide support daily to the Reservations department, ensuring a smooth and efficient operation in order to achieve maximum revenue. You will be involved in the recruitment of staff, as well as training new members of the team and responding to customers' queries and complaints when...
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Voice of Customer Director
3 days ago
Dubai, Dubai, United Arab Emirates Property Finder Group Full timeIn this role as Voice of Customer Director, you will be responsible for leading the development and implementation of comprehensive Voice of the Customer programs across Property Finder Group. Your primary focus will be on gathering, analyzing, and acting on customer feedback to inform business strategies and operations.You will work closely with...
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Customer Experience Director
6 days ago
Dubai, Dubai, United Arab Emirates Elevon Core Full timeAs a Customer Experience Director at Elevon Core, you will be responsible for developing and implementing effective strategies to deliver exceptional customer experiences across our retail channels. Your responsibilities will include analyzing customer feedback, identifying areas for improvement, and collaborating with our product development team to create...
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Customer Service Ambassador
6 days ago
Dubai, Dubai, United Arab Emirates Aqua Properties Full timeAqua Properties is a pioneering real estate company in Dubai, founded on the principles of exceptional service, honesty, and clear communication. Our business philosophy revolves around delivering extraordinary experiences for our clients.We offer a comprehensive range of property services, with teams providing valuation, agency, advisory, research, and...
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Hospitality Service Director
2 days ago
Dubai, Dubai, United Arab Emirates Black Pearl Full timeAt Black Pearl café, we pride ourselves on delivering exceptional customer service in a warm and inviting atmosphere. To achieve this, we need a skilled Hospitality Service Director who can lead our front-of-house team and drive business growth.The ideal candidate will have a proven track record of success in managing high-pressure environments, leading...
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Bar Service Director
6 days ago
Dubai, Dubai, United Arab Emirates Rotana Hotels Full timeWe are seeking a talented individual to fill the role of Bar Service Director.As a key member of our hospitality team, you will be responsible for delivering exceptional bar experiences that exceed our guests' expectations.Developing and executing bar strategies to drive business growth and profitability.Leading a high-performing team of bartenders and...
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Customer Service Manager Professional
6 days ago
Dubai, Dubai, United Arab Emirates Embraer Full time**Job Overview**We are seeking an experienced professional to lead our Customer Services team in the Middle East and Africa region. As a key member of our Commercial Aviation Customer Relationship Management team, you will act as the primary interface between Embraer Services & Support and our airline customers.The ideal candidate will have excellent...