Business Analyst CRM Specialist

1 week ago


Dubai, Dubai, United Arab Emirates Talent Pal Full time

Role: Lead Software Engineer

Key Responsibilities:

  1. Business Process Analysis: Conduct thorough analysis of user business processes and requirements to identify areas for improvement.
  2. System Testing: Conduct rigorous testing of new or modified systems to ensure they meet business needs.
  3. Communication: Serve as a liaison between users and technical teams to facilitate effective communication and collaboration.
  4. User Support: Provide ongoing support to users, including troubleshooting and resolution of system issues.
  5. CRM Strategy Development: Collaborate with the marketing team to develop CRM strategies based on enrollment funnel and customer lifecycle analysis.
  6. Campaign Setup: Assist users with the setup of campaigns and events.
  7. Quality Assurance: Monitor the quality of data and processes, and create reports and queries to identify areas for improvement.
  8. User Management: Add, remove, and train users, and maintain user documentation.
  9. System Configuration: Assist the GT Team with the management of system configuration, rollout of upgrades, and implementation of new features and functionality.
  10. Agile Project Experience: Proven experience in Agile projects, including Scrum and Kanban methodologies.
  11. Business Analysis: Strong background in business analysis and/or system analysis, with experience in functional design, business change, operating model design, and process design.
  12. Software Development Life Cycle: Understanding of the software development life cycle principles and background in software development.
  13. UAT and Bug Fixing: Experienced in UAT and bug fixing.
  14. Industry Experience: Prior experience in Siebel CRM projects is highly preferred, and background in the insurance industry is a definite advantage.

About Talent Pal

Talent Pal is a company that values teamwork, quality of life, professional and personal development. We are a team of 30,000 people globally that cares about your growth, and seeks to provide you with exciting projects, opportunities, and work with state-of-the-art technologies throughout your career with us.

We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Talent Pal was founded on principles of equal opportunity for all, and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, nondisqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.



  • Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

    Job Summary:We are seeking a highly skilled Business Analyst CRM Specialist to join our team at Precision Hire Solution. As a Business Analyst CRM Specialist, you will play a critical role in analyzing business processes and requirements, conducting testing, and serving as a liaison between users and technical teams.Key Responsibilities:Document and analyze...

  • Business Analyst

    7 days ago


    Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

    Job Summary:We are seeking a highly skilled Business Analyst - CRM Specialist to join our team at Precision Hire Solution. As an Associate Engineering Manager - Business Analyst, you will play a critical role in analyzing user business processes and requirements, conducting testing of new or modified systems, and serving as a communication link between users...


  • Dubai, Dubai, United Arab Emirates Chalhoub Groups Full time

    Job Title: CRM Business AnalystJob Summary:We are seeking a highly skilled CRM Business Analyst to join our team at Chalhoub Group. As a CRM Business Analyst, you will be responsible for developing and generating CRM KPI reports to help stores meet goals on a monthly basis.Key Responsibilities:Develop reporting on all activations and campaignsAnimate and...

  • CRM Business Analyst

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Talent Pal Full time

    Position: Business Analyst - CRMKey Skills: CRM Business Analysis in Banking SectorOverview:As a Business Analyst specializing in CRM, you will be responsible for documenting and evaluating user business processes and requirements.Your role will involve testing new or modified systems to ensure they meet user needs.You will act as a vital communication link...

  • CRM Business Analyst

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Talent Pal Full time

    Position: Business Analyst for CRMExpertise: Business Analyst in CRM for Banking SectorOverview: Analyze and document user business processes and requirements effectively. Execute testing for new or modified systems to ensure functionality. Act as a communication bridge between users and the technical team. Provide continuous user support, including...

  • CRM Business Analyst

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Talent Pal Full time

    Position: Business Systems AnalystSpecialization: CRM in Banking SectorOverview: Analyze and document user business workflows and requirements effectively. Execute testing for newly developed or modified systems. Act as a liaison between users and the technical team. Provide continuous user support, including troubleshooting and system issue resolution....


  • Dubai, Dubai, United Arab Emirates TALABAT Full time

    Job Title: CRM Campaign SpecialistWe are seeking a highly skilled CRM Campaign Specialist to play a key role in driving our marketing automation efforts forward at TALABAT.Key Responsibilities:Design and execute ad-hoc CRM campaigns to support local teams, leveraging Braze to deliver personalized experiences across multiple channels.Collaborate with Regional...


  • Dubai, Dubai, United Arab Emirates XA group dubai Full time

    Role OverviewThe Customer Success and CRM Analyst will play a pivotal role in enhancing customer engagement and satisfaction through effective marketing strategies and CRM management.Key ResponsibilitiesCampaign Development: Design, implement, and refine marketing initiatives and workflows, focusing on email outreach, lead generation, and customer...


  • Dubai, Dubai, United Arab Emirates XA group dubai Full time

    Role OverviewThe Customer Success and CRM Analyst plays a pivotal role in enhancing customer engagement and satisfaction through strategic marketing initiatives and effective CRM management.Key ResponsibilitiesCampaign Development: Design, implement, and refine marketing initiatives and workflows, focusing on email outreach, lead generation, and customer...


  • Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

    About the Role:We are seeking a highly skilled Business Systems Analyst to join our team at Precision Hire Solution. As a Business Systems Analyst, you will play a critical role in analyzing and improving our business processes and systems.Key Responsibilities:Document and analyze user business processes and requirementsConduct testing of new or modified...


  • Dubai, Dubai, United Arab Emirates Amazon Full time

    About the RoleWe are seeking a highly skilled Business Analyst Pricing Specialist to join our team at Amazon.Key Responsibilities:Education and Qualifications: Bachelor's degree or equivalent in a relevant field.Technical Skills: Proficiency in Excel, including VBA, pivot tables, array functions, and power pivots. Experience with data visualization tools...


  • Dubai, Dubai, United Arab Emirates CHALHOUB Group Full time

    Job DescriptionWe are seeking a highly skilled Senior Associate CRM Specialist to join our team at CHALHOUB Group.Key Responsibilities:Develop and Execute CRM Strategies: Plan and deliver CRM campaigns across multiple markets and channels to retain existing customers, increase brand loyalty, and acquire new customers.Customer Database Management: Ensure the...


  • Dubai, Dubai, United Arab Emirates myGwork - LGBTQ+ Business Community Full time

    About MyGwork - LGBTQ+ Business CommunityWe are a community-driven organization that values diversity and inclusion. Our team is dedicated to creating a workplace where everyone feels welcome and empowered to succeed.Job DescriptionJob Title: Business Intelligence AnalystJob Summary: We are seeking a highly skilled Business Intelligence Analyst to join our...


  • Dubai, Dubai, United Arab Emirates TALABAT Full time

    About the RoleWe are seeking a highly skilled Specialist CRM to join our team at TALABAT. As a Specialist CRM, you will be responsible for creating and executing CRM campaigns to support our local teams, building automated flows in Braze, and working with regional teams to drive engagement and retention.Key ResponsibilitiesCampaign Creation: Develop and...


  • Dubai, Dubai, United Arab Emirates CHALHOUB Group Full time

    Role OverviewAs a CRM Strategy Senior Specialist at CHALHOUB Group, you will play a pivotal role in enhancing customer engagement and loyalty through effective CRM initiatives.Key ResponsibilitiesStrategic Planning: Design and implement comprehensive CRM campaigns across diverse markets and channels aimed at retaining current customers, boosting brand...


  • Dubai, Dubai, United Arab Emirates TALABAT Full time

    Job SummaryWe are seeking a highly skilled Specialist CRM Professional to join our team at TALABAT. As a key member of our marketing team, you will be responsible for creating and executing effective CRM campaigns to drive business growth and customer engagement.Key ResponsibilitiesCampaign Development: Design and implement ad-hoc CRM campaigns to support...

  • Financial Analyst

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Combuzz HR Solutions Full time

    Job DescriptionJob Title: Financial Analyst - Business Insights SpecialistCompany: Combuzz HR SolutionsLocation: DubaiJob Type: Full-timeIndustry: Finance, AccountingAbout Us: Combuzz HR Solutions is a leading provider of human resources solutions, dedicated to helping businesses succeed in the UAE.Job Summary: We are seeking a highly skilled Financial...

  • Financial Analyst

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Combuzz HR Solutions Full time

    Job DescriptionJob Title: Financial Analyst - Business Insights SpecialistCompany: Combuzz HR SolutionsLocation: DubaiJob Type: Full-timeIndustry: Finance, AccountingAbout Us: Combuzz HR Solutions is a leading HR consulting firm that provides expert services to businesses in the UAE.Job Summary: We are seeking a highly skilled Financial Analyst to join our...

  • Business Analyst

    7 days ago


    Dubai, Dubai, United Arab Emirates myGwork - LGBTQ+ Business Community Full time

    About the RoleWe are seeking an exceptional Business Analyst to join our team at myGwork - LGBTQ+ Business Community. As a Business Analyst, you will play a critical role in driving business growth and customer trust by analyzing complex data and providing actionable insights to our stakeholders.Key ResponsibilitiesDevelop and maintain robust reporting and...


  • Dubai, Dubai, United Arab Emirates Amazon Full time

    Business Analyst, GCC Category Excellence SpecialistAmazon's GCC Fashion team is seeking a highly skilled Business Analyst to drive business growth and excellence in the GCC region. As a key member of the team, you will leverage data analytics skills, business acumen, and strong communication abilities to drive business decisions and strategies.Key...