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Front of House Staff

1 week ago

Dibba AlHisn, Fujairah, United Arab Emirates 21c Museum Hotels Full time

The Front of House Staff at 21c Museum Hotels are the face of our hotel and play a crucial role in delivering exceptional guest experiences. As a Front of House Staff member, you will be responsible for managing the front of house area, greeting guests, and providing excellent service.

About the Role
  • You will be responsible for managing the flow of guests, seating them in a timely manner, and ensuring they have a memorable experience.
  • Excellent communication and interpersonal skills are essential for this role, as you will be interacting with guests, staff, and management on a daily basis.
  • You must be able to work effectively in a fast-paced environment and maintain a professional demeanor under pressure.
Key Responsibilities
  • Greet guests upon arrival and show them to their seats.
  • Manage wait times, monitor reservations, and allocate tables efficiently.
  • Inform guests about current promotions and take orders accurately.
  • Handle guest inquiries and resolve any issues that may arise.
Requirements
  • A minimum of six months' experience in a similar role is preferred.
  • Strong communication and teamwork skills are essential.
  • You must be able to work flexible hours, including evenings and weekends.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.